Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
for
Tracy
As a real estate professional , Marylou has helped my business flourish for almost nine years. She spends meticulous time looking for solutions for buyers to help them get the keys to the home that they've always dreamed of having. There is...
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Reply from Owner
August 2nd, 2026 12:00 AM
Thanks John! You’re the best realtor to work with! So easy going and wonderful to work with! Thank you for trusting me with your previous deals!! Looking forward to more decades working together!! 😊
for
Tracy
Marylou is super professional and has helped me and my family out every step of our way to buying our first home. Super thankful for all the help she has given us and the time she has put in to make this possible. I would 1000% recommending...
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Reply from Owner
August 2nd, 2026 12:00 AM
I so appreciate this from you Luke! We’re on record to you being my youngest client at 19 years old!!
My experience with Margie was positive overall. She was helpful throughout the loan process
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Tom is trusted as usual to efficiently get the job done and is my go to for mortgages large and small. Thank you for the great service.
Reply from Tom Engwer
July 13th, 2026 06:54 PM
Thanks for the nice review, John. Always a pleasure working with you. I appreciate you continuing to trust me with your financing needs.
Felicia is AMAZING!!
She has been with us on this long journey and has been nothing short of incredible!
She was always communicative, collaborative and truly caring!! We would highly recommend Felicia to anyone!!
Reply from Felicia Battaglia
July 13th, 2026 03:13 PM
Michelle and Brien, I greatly appreciate your kind words and recommendation. I'm glad to have been a part of your journey and to hear that you felt supported and cared for throughout the process. Thank you for sharing your wonderful experience...
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for
Tracy
Marylou was so wonderful to work with. If you’re looking for someone who is responsive, trustworthy, and absolutely on top of everything, I can’t recommend her highly enough. She exceeded every expectation, and I would gladly work with her...
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Reply from Owner
August 2nd, 2026 12:00 AM
Wow! This is such an awesome review!! Thank you so much! It was a pleasure working with you and I'm here if you need me!
for
Mason-McDuffie Mortgage
Kathy consistently goes above and beyond for both her clients and the REALTORS® she works with. She makes you feel like a priority every step of the way and provides an exceptional level of service.Her knowledge of the lending process is second...
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Reply from Owner
August 2nd, 2026 12:00 AM
Thanks for the awesome review, Brenda, we appreciate you! We humbly agree that Kathy is great! :)
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Jennifer Patrick
Jennifer truly went the extra mile. Although there were some hiccups in our situation, unforuntately that became frustrating, she did her best to find a solution. We so appreciate her efforts at all hours of the day. She is so very responsive...
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Reply from Jennifer Patrick
July 10th, 2026 02:27 PM
Thank you, Mary Grace! Boy did we have some hiccups. I am so glad we overcame them and you and your family are settling into your new beautiful home. Congratulations again! Feel free to reach out anytime.
for
Tracy
I recently had the pleasure of working with Marylou on the sale of one of my Mountain House listings where I represented the seller. As the buyer's mortgage broker, Marylou was absolute gold to work with. Her communication was flawless throughout...
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Reply from Owner
August 2nd, 2026 12:00 AM
What a great review!! Thank you so much for taking the time to do this!!
for
Home Office
Kathy is an exceptional communicator who is committed to serving the needs of her clients.
Reply from Owner
July 10th, 2026 12:00 AM
Thanks for the great review, Andrew! :)
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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