Kentucky, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
You have great presence. If I had a problem you solved it. I wish I could have met you but I understand
Reply from Racee Greene, Ruoff Mortgage
June 28th, 2026 07:04 PM
Thank you, Dianna, for sharing your thoughts. I'm happy I could assist with any problems you faced. I appreciate your understanding, and if there's anything more I can do, please let me know. Congratulations on your NEW HOME!!!
Anna, our loan officer, was always available when I had questions. She was so very helpful through this whole process.
Reply from Anna Pitcock
July 6th, 2026 01:27 PM
Karen, I'm glad to hear that I could be helpful throughout the process and that my availability was beneficial for you. If you have any more questions or need further assistance, please don't hesitate to reach out.
Racee was great throughout the process and was able to get me to the closing table quickly so I could get the home I wanted.
Reply from Racee Greene, Ruoff Mortgage
June 24th, 2026 02:21 AM
Thank you so much, John. Your speedy responses and positive attitude made the process smooth and easy! So excited for your new chapter. If you have any more questions or need further assistance, please let me know.
Great communication throughout!
Reply from Anna Pitcock
July 3rd, 2026 05:21 PM
Chelsea, thank you for highlighting the communication during your experience. I'm happy to know it was helpful for you. If there's anything else I can assist you with, feel free to let me know!
Communication was excellent, and we felt confident that any questions we had about the loan or the process would be answered in full!
Reply from Racee Greene, Ruoff Mortgage
June 22nd, 2026 04:00 PM
Thank you so much, Miette. It's so important to me for my buyers to feel confident and well-informed throughout the loan process. So thank you for sharing your positive experience! Holler at me if you need anything!
Thorough, efficient, and extremely helpful every step of the way.
Reply from Owner
June 24th, 2026 02:21 AM
Thank you, Evan, for your kind words. I'm pleased to know that you found my assistance thorough and efficient throughout the process. If you have any further questions or need additional help, please don't hesitate to reach out.
Communication and efficiency was top-notch. Any questions I had were answered and explained thoroughly, and I was confident that I made the right decision choosing Ruoff .
Reply from Racee Greene
June 22nd, 2026 04:00 PM
I'm so pleased to hear this, Evan. Ensuring clear communication and efficiency is a priority for me, and I'm glad it made a positive impact on your experience with Ruoff Mortgage. If you have any more questions in the future, feel free to reach...
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Anna was always quick to help us. she isnt just the best but the only one I'd trust
Reply from Anna Pitcock
July 2nd, 2026 03:49 PM
Hayden, I'm grateful for your trust and kind words. It's great to know that you found my assistance prompt and reliable. If you ever need anything else, I'm here to help.
I took hard copies to Bailey as I do not do online banking she asked for copues copies two more times then we get to losing and ur was written wrong she wanted to close the flowing week ur get bank statements she had already been given there...
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Reply from Bailey Crowdus
June 26th, 2026 06:18 PM
Amy, thank you for taking the time to share your feedback. I understand how frustrating it can feel to be asked for additional documentation, experience changes to the closing timeline, and have questions about final figures as closing approaches....
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Service, communication. I only had trouble trying to submit docs in pdf format. Not your fault, I'm a dinosaur in tech! Team did work around my problems.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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