Nino Arapi, Ruoff Mortgage
VP | Branch Manager
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Nino and Jane were amazing, patient and kind during one of the most stressful buying processes I have experienced. They worked diligently and tirelessly going above and beyond to help me bring my family Home. Thank you both.
Nino and Jane were amazing, patient and kind during one of the most stressful buying processes I have experienced. They worked diligently and tirelessly going above and beyond to help me bring my family Home. Thank you both.
Great customer service even when I wasn't the best customer
Reply from Nino Arapi
October 9th, 2026 03:15 PM
Shane, I'm happy to hear that you felt well-supported by the customer service at Ruoff Mortgage. It's important to me to provide a positive experience for all clients, no matter the circumstances.
Definitely helped me and explained every questions I had! Very responsive!
Reply from Nino Arapi, Ruoff Mortgage
October 2nd, 2026 05:24 PM
Johana, I'm pleased to know that I could help you and address all your questions. At Ruoff Mortgage, responsiveness is key, and I'm glad you found it beneficial.
Everything went great! Only complaint would be communication!
The communication and the fact that Ruoff treats you like a person and understands their clients needs. We had a small window in which to purchase our home and Nino and Jane made sure we closed exactly when we needed to close. I can't say enough...
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Reply from Owner
September 15th, 2026 02:05 PM
Wes, I'm happy to hear that you appreciated the communication and personal attention from both Jane and me at Ruoff Mortgage. It's wonderful to know we could meet your closing timeline and support your home purchase effectively. Thank you for...
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The communication and the fact that Ruoff treats you like a person and understands their clients needs. We had a small window in which to purchase our home and Nino and Jane made sure we closed exactly when we needed to close. I can't say enough...
read more
Reply from Nino Arapi
September 14th, 2026 04:25 PM
Kevin, I'm grateful for your kind words and am pleased to hear that you felt well-supported during your home purchase. It was my priority to ensure everything went smoothly within your timeframe. Thank you for trusting Jane and me with such...
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Great experience from start to finish. If there were any issues it got taken care of ASAP. Thanks RUOFF MORTGAGE..
Reply from Owner
September 14th, 2026 07:29 PM
Keith, I'm glad to hear you had a great experience with us. Your satisfaction is important to me, and I'm pleased everything was handled promptly for you. Thank you for choosing Ruoff Mortgage!
From start to finish it was a smooth transition. Everyone went above and beyond getting everything in order.
Nino Arapi, Ruoff Mortgage has received a review with 5 star rating from Marcus P
Reply from Owner
August 31st, 2026 04:50 PM
Marcus, thank you for the 5-star rating! I'm happy to know you had a positive experience.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS: 2227209
- KY: MC910030
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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