Kentucky, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Communication and deadlines
Reply from Racee Greene, Ruoff Mortgage
June 12th, 2026 06:26 PM
Christopher, thank you so much for the review! You two were fantastic to work with and I appreciate you both! Holler at me if you need anything :-)
Nino was quick to answer any questions I had and made the loan process easy to navigate.
Reply from Nino Arapi
June 22nd, 2026 03:05 PM
Nathan, I'm glad to hear that I could assist in making the loan process easy for you. If you have any more questions in the future, don't hesitate to reach out. Thank you for your feedback!
Ms Racee Greene was available at all time I emailed, texted or called her.She is available to make me understand any questions i asked her.Very pleasant on phone and a good listener to me. She helped me understand the program from the beginning...
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Reply from Racee Greene, Ruoff Mortgage
June 2nd, 2026 05:05 PM
Thank you, Lily, for your thoughtful review. Helping you buy your OWN home was such a pleasure. I'm so happy to have made a difference for you. Please feel free to reach out if you have any more questions in the future.
Excellent service and professionalism
Reply from Anna Pitcock
June 8th, 2026 06:40 PM
Tiffany, I appreciate your kind words about the service and professionalism you experienced. I'm glad to have been able to assist you effectively. If you have any further needs, please don't hesitate to reach out.
Anna was great to work with. She communicated in a timely manner and always made sure we were well informed. We will 100% work with her in the future and recommend her to friends and family
Reply from Owner
June 8th, 2026 07:17 PM
Geoffry, I'm pleased to hear you found my communication helpful and that you felt well-informed throughout the process. Your intention to work with me again and recommend my services to others is truly valued. If there's anything more I can...
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Anna was great to work with. She communicated timely and effectively, she was great at exploring all of our options and guiding us through the process. We will 100% use Anna in the future and refer her to family and friends needing a mortgage...
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Reply from Anna Pitcock
June 5th, 2026 04:32 PM
Geoffry, I'm glad to know that you found my communication and guidance helpful throughout the process. It's wonderful to hear that you're considering using my services again and referring me to your family and friends. Your support means a...
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Anna was an incredible partner for our loan experience. She did a great job walking us through the process and kept us informed at all stages. We highly recommend Anna and the Ruoff team to anyone who needs their services.
Reply from Owner
June 5th, 2026 07:10 PM
John, I'm happy to hear that you found me to be an incredible partner during your loan experience. It's nice to know that my guidance and communication were helpful for you. Thank you for recommending me and the Ruoff team. If you ever need...
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Anna was an incredible partner for our loan experience. She did a great job walking us through the process and kept us informed at all stages. We highly recommend Anna and the Ruoff team to anyone who needs their services.
Reply from Anna Pitcock
June 4th, 2026 04:25 PM
John, I'm pleased to hear that you found me to be a great partner throughout your loan process. It's nice to know that my guidance and communication were helpful for you. Thank you for recommending me and the Ruoff team. If you ever need further...
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Nino Arapi, Ruoff Mortgage has received a review with 5 star rating from Chhayhong S
Reply from Owner
June 4th, 2026 10:27 AM
Thank you, Chhayhong, for the excellent rating. I'm pleased to know you had a positive experience with my services at Ruoff Mortgage.
Nino did a great job helping me through the loan process. He was responsive, patient, and always willing to explain things when I had questions. The process went smoothly, and I appreciate all his help. Thank you, Nino!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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