Kentucky, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Everything went great! Only complaint would be communication!
A+ customer service.
Reply from Racee Greene, Ruoff Mortgage
September 15th, 2026 11:21 PM
I'm glad to hear that you had a positive experience with my customer service, Becky. At Ruoff Mortgage, we're committed to ensuring our clients feel supported throughout the process. You were so easy and wonderful to work with. Call me anytime...
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I feel like we went through this process with ease thanks to Racee. She was very up front about all parts of the process and explained everything so I would understand what was going on.
Reply from Racee Greene, Ruoff Mortgage
September 9th, 2026 04:18 PM
I'm happy to hear that the process felt easy for you, Ronda. It's important to me to be transparent and ensure you understand every step. If there's anything more I can do, please let me know. Congratulations on purchasing your OWN home!!!!!!!!!!!!!!!!!...
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The communication and the fact that Ruoff treats you like a person and understands their clients needs. We had a small window in which to purchase our home and Nino and Jane made sure we closed exactly when we needed to close. I can't say enough...
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Reply from Owner
September 15th, 2026 02:05 PM
Wes, I'm happy to hear that you appreciated the communication and personal attention from both Jane and me at Ruoff Mortgage. It's wonderful to know we could meet your closing timeline and support your home purchase effectively. Thank you for...
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The communication and the fact that Ruoff treats you like a person and understands their clients needs. We had a small window in which to purchase our home and Nino and Jane made sure we closed exactly when we needed to close. I can't say enough...
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Reply from Nino Arapi
September 14th, 2026 04:25 PM
Kevin, I'm grateful for your kind words and am pleased to hear that you felt well-supported during your home purchase. It was my priority to ensure everything went smoothly within your timeframe. Thank you for trusting Jane and me with such...
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We had a wonderful closing at Ruoff Mortgage because of Anna! Throughout the entire process she was efficient, available for questions, and so helpful in guiding us while completing our loan application. It was truly seamless.We admire her...
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Reply from Owner
September 14th, 2026 09:13 AM
Brenda, I'm grateful for your kind words and happy to hear that the closing day was special for your family. It's wonderful to know that my efforts in guiding you through the loan application process were helpful and made the experience seamless....
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Great experience from start to finish. If there were any issues it got taken care of ASAP. Thanks RUOFF MORTGAGE..
Reply from Owner
September 14th, 2026 07:29 PM
Keith, I'm glad to hear you had a great experience with us. Your satisfaction is important to me, and I'm pleased everything was handled promptly for you. Thank you for choosing Ruoff Mortgage!
From start to finish it was a smooth transition. Everyone went above and beyond getting everything in order.
Everything was easy, any questions we had were answered promptly. we truly enjoyed having Ruoff
Reply from Racee Greene, Ruoff Mortgage
September 1st, 2026 03:49 PM
I'm happy to hear that your experience with Ruoff Mortgage was easy and that your questions were answered promptly. Thank you for sharing your positive experience, Kayla. Excited for you and Joshua on your NEW home!
Anna is the best loan officer. She has been great throughout the process of buying my house.
Reply from Owner
September 10th, 2026 09:19 AM
Juliana, I'm grateful for your kind words and am pleased to know that I could support you throughout the home-buying process. Thank you for choosing me at Ruoff Mortgage!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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