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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
Rich went above and beyond, answering all of our questions and ensured we felt supported through the process. We would recommend him without hesitation to anyone.
Reply from Richard Cercone
August 28th, 2026 10:16 AM
Jacob, I appreciate your kind words and am glad to hear that you felt supported throughout the process. It's wonderful to know that my efforts in answering your questions made a positive impact. Thank you for your recommendation.
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Zach is extremely knowledgeable and always available. I felt like an exclusive client.
Reply from Zach Appleby
August 23rd, 2026 01:32 PM
John, I appreciate your kind words about my knowledge and availability. I'm glad you felt like an exclusive client, as providing personalized service is important to me. If there's anything more I can do for you, please let me know.
David was incredibly helpful and supportive throughout the process of purchasing our first home. We had loads of questions along the way, and he was always quick to jump on a call or respond to an email to make sure we felt informed and comfortable...
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Reply from David Sherman
August 20th, 2026 02:12 AM
Thank you so much Natalie! Your guy's unique situation worked out so well for everyone. And so nice that it came full circle with coming back to the NW Office. You and Brian were a pleasure to work with, cheers to a 2027 refinance! lol
I cant speak highly enough of the service and support David provided us with. Right from the outset of our homebuying journey. Incredibly patient, detailed and super responsive to any questions, concerns that we had along the way.
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Reply from David Sherman
August 20th, 2026 02:13 AM
I appreciate the kind words Brian! You and Natalie were quite easy to work with, no patience were needed lol. So happy for your guys next step and hope to work with you again soon!
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Mike was extremely knowledgeable and helpful at explaining every step of the process.
Reply from Mike Roman
August 22nd, 2026 12:20 PM
Aubrey, I appreciate your kind words about my knowledge and explanations throughout the process. I'm glad I could help make everything clear for you. If you have any more questions in the future, feel free to reach out.
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No issues, no surprises. Great communication!
Reply from Adam Bracken
August 18th, 2026 10:37 PM
Robert, I'm pleased to hear that everything went smoothly and that the communication met your expectations. Thank you for sharing your experience!
Always available
Reply from Bruce Calabrese
August 18th, 2026 02:50 PM
Jane, I appreciate your feedback and I'm glad to hear that my availability was helpful to you. Thank you for trusting me with your mortgage needs at Highlands Residential Mortgage.
David Sherman was the best loan officer! He made us feel like we were his only client, even though I know we weren't. He answered calls, texts, and emails quickly and explained any questions to make me at ease during the entire process. HIGHLY...
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Reply from David Sherman
August 17th, 2026 12:15 AM
Caryn - pleasure working with you guys. Sometimes it takes a few more calls, emails and conversations to get things figured out given the situation. Just glad we got there and Alicia was able to get your home sold too. It all worked out great!...
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Adam was great to work with for our mortgage . Communication was excellent.
Reply from Adam Bracken
August 18th, 2026 12:42 PM
Megan, I appreciate your kind words. I'm glad to hear that the communication met your expectations during the mortgage process. Thank you for sharing your experience.
Bruce was excellent. Exceeded expectations
Reply from Bruce Calabrese
August 16th, 2026 12:27 PM
Kevin, I'm grateful for your kind words and pleased to hear that I exceeded your expectations. Thank you for your trust in Highlands Residential Mortgage, Ltd.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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