The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Great communication and very easy to navigate.
Reply from Sarah Dudley
August 4th, 2026 02:33 PM
Randolph, I'm glad to hear that you found the communication great and the process easy to navigate. If there's anything more you need, feel free to reach out.
Jason was super nice and on top of everything the whole way. He made the process less stressful and got it done fast. As a first home buyer I feel we made the perfect choice choosing Jason. We will absolutely be using him in the future.
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Reply from Jason Helmintoller
August 3rd, 2026 08:56 PM
Landon, I appreciate your kind words and am happy to have made the process less stressful for you as a first-time home buyer. It's great to hear that you felt confident in choosing me. I'm here whenever you need assistance in the future.
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Sarah is calm, professional, and personable, all things you REALLY need when you are going through the stressful home buying process. She is a joy to work with and we would happily work with her again in the future!
Reply from Sarah Dudley
August 3rd, 2026 08:23 PM
Melissa, I appreciate your kind words and am happy to hear that my approach made a positive difference during your home buying process. It's wonderful to know you'd like to work with me again, and I look forward to any future opportunities...
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Everyone was very professional and made the process easy and stress free.
Reply from Jason Helmintoller
August 3rd, 2026 03:40 PM
Shawn, I'm grateful for your kind words about the professionalism and ease of the process. It's great to know that everything went smoothly for you. If you have any further questions or need assistance, don't hesitate to reach out to me.
Jason was extremely helpful through the whole process, answering questions and helping to prepare me months before I even started the preapproval process. I would highly recommend Jason to anyone who is going to be getting into the home buying...
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Reply from Jason Helmintoller
August 3rd, 2026 05:47 PM
Hanna, I'm glad I could be of help throughout your journey, even before the preapproval process began. Your recommendation means a lot to me. If you have any more questions or need further assistance, I'm here for you.
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Sarah and her team are top notch at what they do! As someone in the lending world she made this process as easy as possible. I will continue to use Sarah for all our families mortgage needs!
Reply from Sarah Dudley
July 31st, 2026 03:51 PM
Kayla, thank you for your kind words. I'm pleased to know that I could make the process easy for you. I'm grateful for your trust and look forward to assisting with your family's future mortgage needs.
Communication and punctuality were excellent
Reply from Jason Helmintoller
July 30th, 2026 01:09 PM
Collin, I appreciate your positive feedback on my communication and punctuality. It's good to know these aspects met your expectations. If there's anything else you need, feel free to reach out to me.
Will was always available to help with anything we asked. He used various modes of communication to make sure we were getting the information we needed in a timely manner. We are very thankful for his services!
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Reply from Will Blaylock
July 27th, 2026 02:22 PM
Tanner, I appreciate your kind words and am glad to know that my availability and communication methods were helpful for you. It was my pleasure to assist you throughout the process. If you ever have more questions or need further assistance,...
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Thankssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
Working with great friends
Reply from Jason Helmintoller
July 27th, 2026 09:00 PM
Scott, I'm pleased to hear that you had a good experience working with us. It's always nice to work with friends. If there's anything else I can assist you with, please let me know.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance