The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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how we were treated
Reply from Will Blaylock
June 8th, 2026 08:25 PM
Carlos, I'm grateful for your feedback on how you were treated. It's important to me that you felt well supported throughout the process. If there's anything more I can do for you, please let me know.
Communication, guidance, and clarification all the way through the process. Professionalism and dedication.
Reply from Will Blaylock
June 8th, 2026 08:08 PM
Jeannette, I appreciate your feedback on the communication, guidance, and clarification provided throughout the process. I'm glad to know that my professionalism and dedication were evident during our time working together. If there's anything...
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Jason and his team were great to work with and everyone is very nice
Reply from Jason Helmintoller
June 8th, 2026 05:06 PM
Tyler, I'm grateful for your kind words about my team and me. It's good to know you found working with us a positive experience. If you need anything else, I'm here to help.
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Sarah made the entire experience of buying a home a pleasant experience and I truly appreciate that.
Reply from Sarah Dudley
June 5th, 2026 06:00 PM
Ronnie, I'm glad to hear that your home buying experience was pleasant. I truly appreciate your kind words and am here if you need any further assistance.
Will and the entire Alcova team were outstanding throughout our home-buying process. They made everything smooth, communicated clearly every step of the way, and were always available to answer questions. Their professionalism and responsiveness...
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Reply from Will Blaylock - Alcova Mortgage - N...
June 2nd, 2026 12:52 PM
Thank you for the kind review! Congrats and we are thankful for you. Cheers!!!! #LOANOKE
The guys at Alcova are the best and made my refinance experience seemless and professional.
Reply from Jason Helmintoller
June 2nd, 2026 03:16 PM
Coyd, I appreciate your positive feedback about your refinance experience with us at ALCOVA. I'm happy to hear that our team provided you with a seamless and professional service. If there's anything else I can help you with, please don't hesitate...
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Sarah is awlays always great to work with! We have been able to work with her for both of our houses and makes buying a house feel so easy! She works long hours to ensure everyone is taken care of! We have recommended so maby friends to her...
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Reply from Sarah Dudley
June 1st, 2026 07:04 PM
Bryanna, I appreciate your kind words and the trust you've placed in me for both of your home purchases. It's wonderful to know that the process felt easy for you. Thank you for recommending me to your friends! If there's anything more I can...
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Open communication with very quick response times!
Reply from Jason Helmintoller
June 1st, 2026 05:38 PM
Kellen, I appreciate your feedback about the open communication and quick response times. I'm glad to hear that these aspects made a positive impact on your experience. If there's anything else I can assist you with, please feel free to reach...
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Great. Thanks for everything as always.
Reply from ALCOVA Mortgage | Covington, VA
June 1st, 2026 05:29 PM
Thomas, thank you for your kind words. I'm pleased to have been able to assist you, as always. If there's anything else you need, feel free to reach out.
Everyone at Alcova was wonderful to work with!
Reply from ALCOVA Mortgage | Covington, VA
June 1st, 2026 04:18 PM
Kandice, I'm grateful for your kind words about working with everyone at ALCOVA. It's wonderful to know you had a positive experience with us. If there's anything more I can assist you with, please reach out.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance