The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Sarah is amazing and truly cares about her clients. This is the second home we have purchased with sarah. She has went above and beyond each time we have worked with her.
Reply from Sarah Dudley
August 28th, 2026 01:35 PM
Kelsey, I'm grateful for your kind words and for choosing to work with me again on your home purchase. It's wonderful to know that my efforts to go above and beyond have made a positive impact on your experience. If you need anything else,...
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Jason ensured every step we took in our home-buying process was as streamlined as possible
Reply from Jason Helmintoller
August 31st, 2026 06:47 PM
Zachary, I'm glad to hear that I could help streamline your home-buying process. Thank you for sharing your positive experience with me.
Overall communication was wondwrful and all of my questions were answered promptly! Jason also went above and beyond by providing multiple options and even sending documentation after business hours. I appreciated his assistance and expertise...
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Reply from Jason Helmintoller
August 31st, 2026 06:39 PM
Heather, I'm pleased to know that the communication met your expectations and that I could assist with your first home-buying experience. It's great to hear that the options and documentation were helpful to you, even beyond regular hours....
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Derek was very knowledgable and reassuring. He helped us get our loan with low stress and made the experience pleasant. We understood clearly our next steps and felt he was extremely timely with the process.
Reply from Derek Pederson
August 27th, 2026 08:25 PM
I'm grateful for your kind words, Jennifer. It's good to know that I could make the loan process pleasant and clear for you. If you have any more questions or need further assistance, I'm here to help.
Jason Helmintoller and jason hall are very helpful in helping make sure we are equipped with all the necessary information and resources to buy the house in search of . they always both had answers and never quit trying . I appreciate you both...
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Reply from Jason Helmintoller
August 24th, 2026 02:31 PM
Sean, I appreciate your kind words and am glad that both Jason Hall and I could provide the information and resources you needed. It's wonderful to know that we were able to assist you effectively in your home search. Thank you for trusting...
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For this being my first home this whole process went smoothly with no problems. Jason was very informative and always available for my questions. I could be any more happier.
Reply from Jason Helmintoller
August 24th, 2026 07:09 PM
Nicholas, I'm grateful to hear that your first home-buying experience went smoothly and that I could be informative and available for your questions. It's wonderful to know you felt supported throughout the process.
He worked hard to get us what we wanted. He talked us through everything step by step and answered all our questions.
Reply from Matthew Crizer
August 24th, 2026 05:27 PM
Carmen, I'm pleased to know that I could guide you through the process and meet your needs. Thank you for your kind words and trust!
Very helpful in throughout the process. Checked in regularrly for any questions that I may have had pertaining to the loan process.
Reply from Matthew Crizer
August 21st, 2026 07:46 PM
Charles, I'm glad to hear I could be helpful and keep you informed throughout the process. Thank you for sharing your experience!
Simple, great communication, straight to the point.
Leslie was great to work with!
Reply from Leslie Currle
August 18th, 2026 03:35 PM
Thank you, Jack, for your kind words! I'm happy to hear you had a good experience working with me. If there's anything else I can assist with, please let me know.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance