

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Matt was available, 7 days per week and responded to every question throughout the loan process.
Leslie was very knowledgeable and helpful applying for our home loan. I would recommend her to others applying for home loans and would seek her out again if we buy another home in the future. Top notch!
Matt was available, 7 days per week and responded to every question throughout the loan process.
Reply from Matthew Crizer
May 1st, 2025 01:49 PM
I'm glad to hear that I was able to assist you effectively throughout the loan process. Your satisfaction is important to me, and I appreciate your kind words. Thank you for choosing ALCOVA Mortgage.
Matt was very communicative and answered any questions we had about the home buying process, and explained different loan options to us. He provided us with patience and support when purchasing our first home!
Reply from Matthew Crizer
May 1st, 2025 01:20 PM
I'm thrilled to hear that you found the communication and support helpful during your home buying process. It was a pleasure assisting you with your first home purchase, and I appreciate your kind words. Thank you for choosing ALCOVA Mortgage!...
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Matt was great to work with!
Reply from Matthew Crizer
April 30th, 2025 12:27 PM
Thank you, Jonathan, for your kind words. I'm thrilled to hear that you had a great experience working with me. If you have any further questions or need assistance in the future, feel free to reach out.
Expeditious and thorough
Reply from Sarah Dudley
April 29th, 2025 02:18 PM
Thank you, Joshua, for your kind words. I'm glad to hear that you found the process expeditious and thorough. It was a pleasure working with you at ALCOVA Mortgage. If you need any further assistance, please feel free to reach out.
We trust Sara to communicate with us throughout the loan process, and she did. She is knowledgeable and friendly and answers questions in a timely manner. She and her office staff do a great job.
Reply from Sarah Dudley
April 26th, 2025 09:15 PM
I'm thrilled to hear that you felt well-informed and supported throughout the loan process. It was my pleasure to assist you, and I'm grateful for your trust and kind words. My team and I strive to provide excellent service, and we're glad...
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All the different processes went very fast.
Reply from Jason Helmintoller
August 8th, 2025 06:25 PM
Thomas, thank you for your review. I'm pleased to know that you found the processes to be fast. Ensuring efficiency is important to me, as I want to make your experience as smooth as possible. If you have any questions or need additional assistance,...
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Great communication , made the documents clear and easy to sign , kept me updated with everything !
Reply from Will Blaylock
April 21st, 2025 02:50 PM
Thank you for the great endorsement - we really strive to communicate the process well and make it as smooth and easy as the mortgage and real estate process can be! Thanks #LOANOKE :)
We were refered to Jason by our financial advisor, and we were treated great, and the whole business went through quickly & effeciently without any problem. I would recomend Jason to others.
Reply from Jason Helmintoller
August 8th, 2025 06:26 PM
It was great working with you! Thank you for trusting me with your mortgage needs. Being your hometown loan officer means a lot.
381–390 of 2246
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance