The Helmintoller Team of ALCOVA Mortgage's Cover Image
The Helmintoller Team of ALCOVA Mortgage

The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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  • B
    Bradley E S
    Covington, VA
    Posted on April 18th, 2025 09:54 PM
    PRETTY EASY - WASN'T EXPECTING CLOSING TO BE SO COSTLY. EVERYTHING WORKED OUT GREAT.
    Reply from Jason Helmintoller
    August 8th, 2025 06:27 PM
    Bradley, thanks for sharing your thoughts. I'm glad to hear that the process was easy and that everything worked out well in the end. I understand how unexpected costs at closing can be surprising, and if you have any more questions about that...
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  • K
    Kimberly S
    Staunton, VA
    Posted on April 18th, 2025 09:16 PM
    Sarah's open line of communication and her ability to put my mind at ease and walk me through unfamiliar territory.
    Reply from Sarah Dudley
    April 21st, 2025 09:19 PM
    I'm glad to hear that my communication and guidance were helpful to you throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
  • E
    EmmaLee H
    Posted on April 18th, 2025 08:14 PM
    As first time home buyers, Jason H. helped us save money and gave us to really great people that made the process manageable and fast for us! Five stars!
    Reply from Jason Helmintoller
    August 8th, 2025 06:25 PM
    Emma, I am so thankful for the chance to help with your home loan. Whether you’re buying again or referring a friend, I’ll be here when you need me!
  • E
    EmmaLee R
    Buena Vista, VA
    Posted on April 18th, 2025 08:14 PM
    As first time home buyers, Jason H. helped us save money and gave us to really great people that made the process manageable and fast for us! Five stars!
    Reply from Jason Helmintoller
    April 21st, 2025 08:16 PM
    I'm thrilled to hear that your first home-buying experience was a positive one. It was my pleasure to assist you in saving money and connecting you with the right people to make the process smooth and efficient. Thank you for your kind words...
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  • B
    Burgandy M
    Clifton Forge, VA
    Posted on April 18th, 2025 12:28 PM
    Jason and megan made our experience simple and always answered any questions we had In a timely manner !
    Reply from Jason Helmintoller
    April 21st, 2025 12:35 PM
    I'm thrilled to hear that you had a smooth experience with us, Burgandy. It was my pleasure, along with Megan, to assist you and ensure all your questions were answered promptly. Thank you for your kind words!
  • K
    Kamren M K
    Vinton, VA
    Posted on April 15th, 2025 12:41 PM
    Communication was great and made sure we were informed with every step of the process needing to close on our home .
    Reply from Matthew Crizer
    April 18th, 2025 12:45 PM
    I'm thrilled to hear that the communication was effective and that you felt informed every step of the way during your home closing process. It was a pleasure to assist you, and I appreciate your feedback.
  • D
    David C C
    Vinton, VA
    Posted on April 13th, 2025 05:09 AM
    What a wonderful kind loving human being
    Reply from Jason Helmintoller
    April 16th, 2025 05:12 AM
    I'm truly grateful for your kind words, David. It was a pleasure to assist you, and I'm delighted to hear about your positive experience with ALCOVA Mortgage.
  • K
    Karen T
    Roanoke, VA
    Posted on April 10th, 2025 10:49 AM
    Explained the process well and there was good communication during
    Reply from Will Blaylock
    April 13th, 2025 10:52 AM
    I'm glad to hear that the process was clearly explained and that communication met your expectations. It was a pleasure assisting you, and I appreciate your positive feedback.
  • A
    Alyssa H
    Blue Ridge, VA
    Posted on April 5th, 2025 01:35 PM
    I am moving, selling a home and purchasing a home. He could have been polite, and have more manners. I appreciate the work he does but I did not feel the need to recommend him.
    Reply from Jason Helmintoller
    August 8th, 2025 06:32 PM
    Alyssa, thank you for your feedback. I apologize if my manners seemed off during our interactions. I genuinely value respect and politeness as part of my service, and I'm sorry if I fell short. Your real estate transitions are important, and...
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  • Encompass
    J
    John S M
    White Sulphur Springs, WV
    Posted on April 5th, 2025 12:41 PM
    Jason was avalible to guide us through the process and explained and questions we had clearly
    Reply from Jason Hall
    April 5th, 2025 12:53 PM
    I'm glad I could be available to guide you through the process and provide clear explanations for your questions. Your feedback is important to me, and I'm pleased to have been of assistance.
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company
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    Eastern Standard Time (EST)
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance