

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
PRETTY EASY - WASN'T EXPECTING CLOSING TO BE SO COSTLY. EVERYTHING WORKED OUT GREAT.
Reply from Jason Helmintoller
August 8th, 2025 06:27 PM
Bradley, thanks for sharing your thoughts. I'm glad to hear that the process was easy and that everything worked out well in the end. I understand how unexpected costs at closing can be surprising, and if you have any more questions about that...
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Sarah's open line of communication and her ability to put my mind at ease and walk me through unfamiliar territory.
Reply from Sarah Dudley
April 21st, 2025 09:19 PM
I'm glad to hear that my communication and guidance were helpful to you throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
As first time home buyers, Jason H. helped us save money and gave us to really great people that made the process manageable and fast for us! Five stars!
Reply from Jason Helmintoller
August 8th, 2025 06:25 PM
Emma, I am so thankful for the chance to help with your home loan. Whether you’re buying again or referring a friend, I’ll be here when you need me!
As first time home buyers, Jason H. helped us save money and gave us to really great people that made the process manageable and fast for us! Five stars!
Reply from Jason Helmintoller
April 21st, 2025 08:16 PM
I'm thrilled to hear that your first home-buying experience was a positive one. It was my pleasure to assist you in saving money and connecting you with the right people to make the process smooth and efficient. Thank you for your kind words...
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Jason and megan made our experience simple and always answered any questions we had In a timely manner !
Reply from Jason Helmintoller
April 21st, 2025 12:35 PM
I'm thrilled to hear that you had a smooth experience with us, Burgandy. It was my pleasure, along with Megan, to assist you and ensure all your questions were answered promptly. Thank you for your kind words!
Communication was great and made sure we were informed with every step of the process needing to close on our home .
Reply from Matthew Crizer
April 18th, 2025 12:45 PM
I'm thrilled to hear that the communication was effective and that you felt informed every step of the way during your home closing process. It was a pleasure to assist you, and I appreciate your feedback.
What a wonderful kind loving human being
Reply from Jason Helmintoller
April 16th, 2025 05:12 AM
I'm truly grateful for your kind words, David. It was a pleasure to assist you, and I'm delighted to hear about your positive experience with ALCOVA Mortgage.
Explained the process well and there was good communication during
Reply from Will Blaylock
April 13th, 2025 10:52 AM
I'm glad to hear that the process was clearly explained and that communication met your expectations. It was a pleasure assisting you, and I appreciate your positive feedback.
I am moving, selling a home and purchasing a home. He could have been polite, and have more manners. I appreciate the work he does but I did not feel the need to recommend him.
Reply from Jason Helmintoller
August 8th, 2025 06:32 PM
Alyssa, thank you for your feedback. I apologize if my manners seemed off during our interactions. I genuinely value respect and politeness as part of my service, and I'm sorry if I fell short. Your real estate transitions are important, and...
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Jason was avalible to guide us through the process and explained and questions we had clearly
Reply from Jason Hall
April 5th, 2025 12:53 PM
I'm glad I could be available to guide you through the process and provide clear explanations for your questions. Your feedback is important to me, and I'm pleased to have been of assistance.
391–400 of 2246
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance