

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Sarah and her team did an amazing job guiding us through this process as first time home buyers! They answered all our questions and made sure we were on track to have a smooth closing. They were wonderful!!
Reply from Sarah Dudley
February 5th, 2026 08:47 PM
I’m pleased to hear that you felt well-guided through your first home buying experience, Leslie. It's great that all your questions were answered and the process went smoothly. If you have any more questions in the future or need further assistance,...
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Sarah and her team did an amazing job guiding us through this process as first time home buyers! They answered all our questions and made sure we were on track to have a smooth closing. They were wonderful!!
Reply from Sarah Dudley
May 14th, 2025 12:24 AM
I'm thrilled to hear that your experience as first-time home buyers was so positive. It was a pleasure guiding you through the process and ensuring a smooth closing. Thank you for your kind words and congratulations on your new home!
they were very helpful
Reply from Jason Helmintoller
May 16th, 2025 12:17 PM
I'm glad to hear that you found our assistance helpful. It was a pleasure working with you, and I appreciate your positive feedback.
Quick communication throughout the process, and straightforward explanations when needed. Thanks!
Reply from Derek Pederson
May 15th, 2025 01:36 PM
I'm glad to hear that you appreciated the quick communication and straightforward explanations. It was a pleasure assisting you throughout the process. Thank you for your feedback!
Jason was there for all the ups and downs. He was more helpful than I can explain. His encouragement through the entire process was what kept me going so many times. Thank you Jason for all your hard work. I couldn't have done it without you....
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Reply from Jason Hall
May 11th, 2025 06:32 PM
Thanks for the kind words, so happy you finally got a house secured. Look forward to seeing what you do with the place.
Will was amazing in every aspect from walking us through the process to sending personalized videos to keep us updated. He was personable, thoughtful and always answered any questions at anytime.
Reply from Will Blaylock
May 9th, 2025 10:51 PM
Thank you! Congrats again on the amazing new home! We hope you guys just absolutely love it and are beyond thankful and happy for you!!!!! So glad we got to connect and work together. :)
Will was extraordinarily communicative and trusworthy; offering real and helpful advice. Very open about communication regarding general information around personal homeownership AND bank specific information. Thank you!
Reply from Will Blaylock
May 8th, 2025 04:42 PM
Thank you very much! Congrats and thank you - #LOANOKE - Was absolute pleasure working with you and keep in touch!!!! Really Excited for you both!
Jason and all the team members at Alcova were very knowledgeable and communicated above and beyond my expectations. Closed on my first investment property in under 30 days from the time of my offer being submitted to the closing day was only...
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Reply from Jason Helmintoller
August 8th, 2025 06:16 PM
We really appreciate the kind words and support! Helping folks grow their real estate portfolio is one of my favorite parts of the job. Whether it’s your first or fifth investment property, I’m always here to guide you through it.
was very helpful, very knowledgeable. His communication was beyond fantastic and we closed in under 30 days from the time of my accepted offer till the day we closed. Just an overall great experience and would highly recommend him for anybody...
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Reply from Jason Helmintoller
May 9th, 2025 01:06 PM
I'm thrilled to hear about your positive experience with the mortgage process. It was a pleasure assisting you, and I'm glad we could close in under 30 days. Thank you for your kind words and recommendation. If you have any future needs, please...
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Timely communication, professionalism, extra effort taken to ensure a quick closing
Reply from Will Blaylock
April 30th, 2025 05:27 PM
thank you so much for the kind words - communication is key for us for sure! There are so many moving pieces in a real estate / mortgage process we try to communicate it step by step and make it easy and as low stress as it can be! thank you...
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371–380 of 2246
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance