The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
Mitch and everyone on his team was so kind and pleasant from day one. They were so easy to work with and were so quick with everything. They always had an answer to our questions and eased any concerns throughout the process. They are hands...
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Reply from Mitch Sellers
October 22nd, 2025 06:26 PM
Rebecca, I really appreciate your kind words about the experience you had with my team and me. It's our priority to provide clear and prompt service, and I'm glad to hear we could address your questions and ease your concerns effectively. Thank...
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Jason was awesome! He was always available to answer questions & help! The process was very smooth.
Reply from Jason Helmintoller
October 21st, 2025 01:47 PM
I'm glad to hear that you found the process smooth and that I was able to assist you whenever needed, Katelyn. Being available to help and answer questions is a priority for me. If you have any further questions or need support in the future,...
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Sarah was very knowledgeable in helping us get a home loan. She explained to us the differnce in what we would pay regarding a VA loan vs a conventional loan. She ended up getting us a lower interest rate! Sarah kept in touch with us practically...
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Reply from Sarah Dudley
October 17th, 2025 04:42 PM
It's wonderful to hear about your experience, Sandra. Providing clear information about loan options and staying engaged with my clients is something I prioritize. I'm glad I could assist you in securing a lower interest rate and that our communication...
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Sarah is so easy to work with!
Reply from Sarah Dudley
October 17th, 2025 03:40 PM
I'm pleased to hear that you found it easy to work with me, Richard. Making the process smooth and straightforward is a priority for me. Thank you for sharing your experience!
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Sarah kept me well informed during the entire process. We had a last minute request from the underwriter and Sarah did everything she could to expedite it. If she is representative of people living in Lexington, we made a good choice to move...
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Reply from Sarah Dudley
October 13th, 2025 11:47 PM
I'm pleased to hear that you felt well-informed throughout the process. Handling unexpected requests swiftly is something I strive for, and I'm glad it helped make your experience smoother. If there's anything more I can do for you in the future,...
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Great, friendly service!
Reply from Derek Pederson
October 16th, 2025 04:19 PM
It's wonderful to hear that you enjoyed the friendly service. Thank you for sharing your experience, and if you ever have more questions or need assistance, don't hesitate to reach out.
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Sarah was so kind and caring. She was understanding that my husband and I hadn't gone through this process in some time and went slowly and explained everything thoroughly. We were appreciative of her professionalism and knowledge.
Reply from Sarah Dudley
October 13th, 2025 02:49 PM
I'm truly glad to hear that you felt supported and well-informed throughout the process, Dawn. Understanding your needs and taking the time to explain everything is very important to me. It’s wonderful to know that my approach made you and...
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Thanks for everything!
Reply from Leslie Currle
October 13th, 2025 02:43 PM
I'm glad to hear that you were pleased with the experience, Andrew. It was a pleasure to assist you, and I'm here if you need any help in the future. Thank you for choosing ALCOVA Mortgage!
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Sarah was very pleasant to work with. She was very personable and helpful and intentional throughout our entire loan process. She made our home buying process smooth. I will continue to use Sarah for any future loan endeavors.
Reply from Sarah Dudley
October 13th, 2025 04:32 PM
It's wonderful to know that you had such a positive experience with your home buying process, Keston. I aim to make each step as seamless as possible, and it's gratifying to hear that my approach resonated with you. I'm here whenever you need...
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Everyone on the team is proficient and knowledgeable. You guys made the home buying process much less stressful than it could have been!
Reply from Will Blaylock - Alcova Mortgage - N...
October 8th, 2025 02:25 PM
Thank you very much and congrats on the great new home!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance