The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,245)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,245)

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Derek was great! He was super responsive, respectful and actually listened. I typically pay to have my credit report run on a monthly basis but most loan officers don't listen when I tell them about score changes Derek did and it saved us a...

Reply from Derek Pederson

November 6th, 2025 05:47 PM

I'm really glad to hear that you had a positive experience working with me. Listening to your needs and staying responsive is important to me, and I'm pleased that it made a difference in your mortgage process. It's rewarding to know I could...

As a first time home buyer, I did not know anything at all about buying a home or getting a loan. Sarah took time explaining the things I needed before continuing on with getting a loan. Knowledgeable, helpful and respectful. I would highly...

Reply from Sarah Dudley

November 3rd, 2025 02:38 PM

I'm grateful for your feedback, Jonathon. Guiding first-time home buyers through the loan process is something I find incredibly rewarding, and I’m glad to have helped you understand the steps involved. Your recommendation of ALCOVA Mortgage...

Sarah is easy to work with and was available to answer any questions we had along the way.

Reply from Sarah Dudley

November 3rd, 2025 06:50 PM

I’m glad to hear that you found it easy to work with me, Jeramie. Being available to answer your questions is important to ensure a smooth process. If you need any further assistance, please feel free to reach out. Thank you for your feedback!...

Working with Jason Hall was awesome! As first-time homebuyers using a VA loan, we honestly expected the process to be a total nightmare, especially with everything going on right now, but Jason made it incredibly easy and smooth for my wife...

Reply from Jason Hall

October 28th, 2025 05:36 PM

Thanks for trusting me with the mortgage process and look forward to seeing the place

I have never had a refinance goes so smoothly. I was keep up to date on everything from Mitch! By the way, your App is great and easy to use. Michael Sawyers

Reply from Mitch Sellers

October 27th, 2025 04:39 PM

It's great to hear that your refinancing process went smoothly, Michael. Keeping you informed throughout the process is important to me, and I'm glad the app was user-friendly for you. If you have any further questions or need assistance, feel...

Jason made the experience run smoothly and directed me all the way. He was always available when I had a question.

Reply from Jason Hall

October 24th, 2025 02:29 PM

So Happy for and look forward to working with you in the future.

Professional, knowledgeable and caring.

Reply from Jason Helmintoller

October 27th, 2025 01:44 PM

I appreciate your kind words, Chris. I'm glad to know you found my approach professional, knowledgeable, and caring. It's always my goal to be there for my clients throughout the mortgage process. If you need anything else or have further questions,...

Jason was always available to answer any and all questions. He is outstanding!

Reply from Jason Hall

October 24th, 2025 02:23 PM

Thank you so happy for you guys.

Will and his team worked hard to make the closing process and easy and stress-free as possible. Communication was timely and efficient . They made me feel like I was their only client . I recommend Alcova 100%!

Reply from Will Blaylock - Alcova Mortgage - N...

October 23rd, 2025 01:38 PM

Thank you! We have an amazing loan processing team that really cares about customer service and taking care of our great clients. So thankful for them and for you as well. I hope you enjoy the new home and just love everything about it. Such...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA