The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,245)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,245)

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Good communication

Reply from Mitch Sellers

November 21st, 2025 03:48 PM

Thank you for recognizing the communication during your experience, Kyle. I'm glad it met your expectations, and I'm here if you need further assistance or have any questions in the future.

Jason worked diligently and tirelessly on our application. I appreciate everything he did for us and responding quickly and during non-business hours.

Reply from Jason Helmintoller

November 20th, 2025 05:53 PM

I truly value your feedback, Christine. It's important to me to be responsive and dedicated throughout the process. Thank you for acknowledging my efforts. If you have any more questions or need further assistance, please feel free to reach...

Matt was very knowledgeable and approachable during our two different mortgages we went to with him!

Reply from Matthew Crizer

November 17th, 2025 04:59 PM

I'm glad to hear that you found me knowledgeable and approachable during both of your mortgage experiences. It's important to me that my clients feel comfortable and well-informed throughout the process. If there's anything else you need, I'm...

Sarah and everyone at the office had great communication skills they were always so prompt at returning calls, texts or emails. This is of course a stressful life event but Sarah made it easy

Reply from Sarah Dudley

November 17th, 2025 02:38 PM

I'm glad to hear that communication was a strength during your experience, Cynthia. Understanding how stressful such life events can be, I strive to make the process as smooth as possible. Please reach out if there’s anything more I can do...

Thank you for everything. You were so nice and easy to work with and very helpful!!!

Reply from Sarah Dudley

November 17th, 2025 05:27 PM

I'm grateful for your kind words, Jason. It's important to me that the process is comfortable and supportive, so I'm pleased you found the experience positive. If there's anything more I can assist you with, please don't hesitate to get in...

The people

Reply from Jason Helmintoller

November 17th, 2025 07:11 PM

Thank you for your feedback. I appreciate your support and look forward to assisting you again in the future.

Helpful advice

Reply from Sarah Dudley

November 17th, 2025 06:28 PM

Thank you for your feedback, Harsh. I'm glad that the advice was beneficial for you. If there's anything else you need or any questions you have, feel free to reach out.

Jason and his team made everything this experience so enjoyable. It was a pleasure to work with them!

Reply from Jason Helmintoller

November 12th, 2025 07:03 PM

I'm glad to hear that you enjoyed the experience, Justin. Creating an enjoyable process for you is truly important to me. If there's anything more I can do to assist you in the future, please feel free to reach out. Thank you for choosing ALCOVA...

Matt is always so great and fast to respond! We would never use another person as long as he is an option.

Reply from Matthew Crizer

November 10th, 2025 09:59 PM

It's truly gratifying to know that my responsiveness has been consistently helpful to you. Your trust and continued choice to work with me mean a lot. If you ever need anything more, I'm here to assist you with your mortgage needs whenever...

Sarah was very helpful and quick to respond to emails and questions.

Reply from Sarah Dudley

November 6th, 2025 02:16 PM

I appreciate your feedback, Heather. I'm pleased that my responsiveness and assistance were helpful during your process. Should you have any more questions or need further assistance, please feel free to reach out. Thank you for taking the...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA