The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,281)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,281)

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5 Star

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Very patient answered all our questions made time to talk to us I don't know that it could have been better Top notch service always were quick to get back to us

Extremely helpful and knowledge. Always there when we had questions. He was with us every step of the way. He made the process very easy. His staff is great too.

Reply from Owner

November 1st, 2016 12:00 AM

Thank you for such a nice review. We really appreciate the kind words.

Jason was quick in responding to my needs. He stayed on top of the process and kept me informed. Jason and his team was easy to work with as I live 2 hours away from the office.

Reply from Owner

November 1st, 2016 12:00 AM

Thank you for the kind words. We really appreciate the chance to help people close to the office and far away.

Jason make buying my home one of the best experiences of my life. Thank you for making the purchase of my home smooth and fast. I would recommended Jason and his team to anyone who is in the market for buying or selling their home.

Reply from Owner

November 5th, 2016 12:00 AM

Jessie you were super to work with. You were quick to help us get what we need. My team loves VA loans because we feel like us being able to help active military or veteran with a mortgage is just a small way for us to say "THANK YOU"!

I bought my house in 2009. I shopped around for lenders and Alcova mortgage was by far the most helpful with the loan process. Whenever questions came up they responded quickly and efficiently. I knew this process was going to be stressful...

Reply from Owner

November 5th, 2016 12:00 AM

Heather we appreciate all the kind words. We really enjoyed working with you and look forward to helping you again when/if needed.

Great customer service and a pleasure to work with. We improved our interest rate and the process was pain free and smooth. I would highly recommend Jason and his Alcova team for their services.

Reply from Owner

November 5th, 2016 12:00 AM

Thanks Andy we always like to help people get the best rates on the market. We also love to take the "pain" out of the process. That is a huge complement for us.

Great to work with. Things moved along very quickly. Whenever I had a question, I would receive an email or phone call within an hour (sometimes minutes).

Reply from Owner

November 5th, 2016 12:00 AM

Sherri we try to respond as quickly as possible. Thats the least we can do with a client that worked so hard to help us get your loan closed as quickly as we did.

Jason was very helpful in my home purchase. He explained everything that was needed, constantly stayed in contact with me letting me know where my loan and process stood

Reply from Owner

November 5th, 2016 12:00 AM

You are very welcome. Always great to help someone that serves the community!

We had a great experience from start to finish. Jason was very knowledgeable and kept us up to date with any information throughout the entire loan process.

Reply from Owner

November 5th, 2016 12:00 AM

We enjoyed helping you and your family to purchase a new home. Thank you for your continued support!

Thanks to Jason and his team at Alcova morgage for making the purchase of our new home almost seamless. They kept us informed through the entire process and helped us to close on our home promptly. Very professional and personable staff. Thanks...

Reply from Owner

November 5th, 2016 12:00 AM

Kara thank you guys! You guys were great to work with.

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA