The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Reviews from Web
Throughout the entire loan process, Jason and his team were helpful, responded to questions in a timely manner, polite, and always there to offer a hand.
Reply from Owner
November 5th, 2016 12:00 AM
Adam we were glad to help. Thank you for the kind words for me and my team. The team is the real MVPs.
Jason did a wonderful job explaining the process and answered any questions we had and stayed in contact with us throughout the whole process! I would most definitely recommend Jason and his staff to my friends, family, or anyone who is looking...
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Reply from Owner
November 5th, 2016 12:00 AM
Danny thank you guys. We love to give back to the community and it is only possible because of such loyal clients!
These guys made our first time home buying a breeze! They were able to answer any question at the ring of the phone or through email. They were willing to help in any way possible! We will be using them again in the future!
Reply from Owner
November 5th, 2016 12:00 AM
Stacy we love to help people buy their first home. We are looking forward to working with you guys again in the future!
I have dealt with Jason twice and both experiences were great! He explained everything as we went along and made sure we understood what was going on. Any time we had questions he was very polite and answered them even if it was something simple....
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Reply from Owner
November 5th, 2016 12:00 AM
Jerri you are welcome. Greatest thank you we can get is when someone uses us again. We appreciate that.
It was great dealing with alcova Jason worked well with us and helped us greatly during a big step in my families life. I would recommend the assistants of Jason and alcove mortgage staff to everyone. They took the time to consult with me and...
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Reply from Owner
November 5th, 2016 12:00 AM
You are welcome. We always love to help with the purchase of a new home!
Had a great experience in buying out first home which is not always the case in this world when buying. The folks at the Covington Alcova Mortgage were super friendly, extremely helpful and walked us through the process while helping new buyers...
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Reply from Owner
November 5th, 2016 12:00 AM
Thank you we make sure that first time home buyers have a great experience. We want to make sure you dont have an experience that we could you from buying your next one!
Jason went above and beyond to make sure I understood every aspect of the home buying process, and then followed up on a weekly basis to make sure I was aware of the status of the loan...Jason is a very valuable asset to this small community...
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Reply from Owner
November 5th, 2016 12:00 AM
You are very welcome. We are only able to be as valuable as we are because of a very loyal community that promotes doing their business local! We appreciate the kind words.
As first time home buyers, Jason was great to work with. He explained the process throughly, worked hard to get us a great interest rate, and helped us find a home inspector and helped with the closing process. I would highly recommend Jason...
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Reply from Owner
November 5th, 2016 12:00 AM
Lauren thank you for the kind words. We enjoyed working with you and your husband on your first home purchase. You guys were great.
Everything was completed in a timely manner and was explained in full detail. We refinanced and had our intereat rate lowered by 1.5%. A great group of people to work with! I would highly recommend Alcova to anyone looking at buying a home...
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Reply from Owner
November 5th, 2016 12:00 AM
Tara and Tyson, we were glad to help. Always great to hear that we dropped someone's rate as low as we did!
The whole process was simple and they were very helpful and informative. I even had a problem with my credit history that was incorrect and Jason was very helpful in getting that corrected for me. I highly recommend this branch.
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Primary Serving Area
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Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance