The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Jason Helmintoller and his team at ALCOVA Mortgage (Covington location) were a pleasure to work with. They always kept us informed of all of the processes and stayed in touch throughout. There was never any guessing or questions as to what...
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Reply from Owner
November 1st, 2016 12:00 AM
Brad, Thank you we really enjoyed working with you as well on your new home purchase. Always nice to help someone finance a house right down the street from where I grew up.
Great company, Jason and his people go the extra mile to make sure that your experience with alcova is an excellent one. Service was prompt and whenever they said the loan was going to be complete it was. Great job of informing what needed...
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Reply from Owner
November 5th, 2016 12:00 AM
Thank you for the kind words. You are 100% correct my team at ALCOVA has a passion to help our clients get the right mortgage!
The lender explained all the details of the process and made sure I understood it as well. I felt comfortable asking questions and he seemed very patient with me. The experience was great and now I feel like a know a lot more about buying a...
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Reply from Owner
November 5th, 2016 12:00 AM
Keith thank you for the kind words! Its always great to help a friend buy a new home.
Top shelf company. This is the second time I have worked with Mr.Helmintoller on a loan, and it just keeps getting better. Not only did he walk me through the process. He made sure all of my concerns were handled. Also, the staff that works...
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Reply from Owner
November 5th, 2016 12:00 AM
Travis thank you for the kind words. Its always great to work with someone you grew up with.
Jaosn, was a great mortgage specalist. We have used him 3 times now. Once to buy our home and 2 refinances. He was very professional and easy to work with. Wpuld highly recommend him to anyone.
Reply from Owner
November 5th, 2016 12:00 AM
Thank you Nikki. Always great to help family.
Jason and his team at Alcova Mortgage proved to be one of the most professional organizations with which we have worked. Not only were they very proactive in assisting us in our refinance, they did what they said they were going to do....and...
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Reply from Owner
November 5th, 2016 12:00 AM
Thank you Mary Beth & Mike. The kind words are greatly appreciated. You are 100% correct it is a team effort and I have a great one helping me.
The entire process was great! My loan was processed quickly and the rates were the lowest I could find after comparing to other lenders. Excellent customer service and professionalism!
Reply from Owner
November 5th, 2016 12:00 AM
Chris you were great to work with. I enjoyed helping you with your mortgage.
I had a very good experience with Jason through the lending process. Any questions that I had were answered quickly and any problems that there came up were handled very professionally. I highly recommend and will be doing business with him...
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Reply from Owner
November 5th, 2016 12:00 AM
Mark you are very welcome. We enjoyed working with you as well. Always great to help a friend I grew up with.
Jason and his staff are phenomenal at what they do! We have purchased a new home, refinanced and as of late worked with them as we built a home each time with ease. Jason always went above and beyond to ensure our needs were met and that we...
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Reply from Owner
November 5th, 2016 12:00 AM
Ashley you and Scott have been very loyal customers of ours and we appreciate you both very much. We have enjoyed helping you guys expand your home as your family has grown. Its has been fun!
Alcova was on top of their game the entire time. I was encouraged by their constant attention to my loan and how quickly they were able to get things done.
Reply from Owner
November 5th, 2016 12:00 AM
Thank you for the kind words. My team does a great job of keep a close watch on the files as they proceed through the process of home buying!
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance