The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,245)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,245)

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Sarah communicates well and is very responsive. She goes above and beyond to make things happen.

Reply from Sarah Dudley

December 22nd, 2025 07:03 PM

I'm glad to hear that my communication and responsiveness met your needs, Christina. Going above and beyond to assist you is always my aim. If there's ever anything more you need or questions you'd like addressed, don't hesitate to reach out....

So easy to work with, very happy with my experirnce

Reply from Jason Helmintoller

December 22nd, 2025 05:48 PM

I'm glad to hear you were satisfied with your experience. Making the process easy and straightforward is always my goal. If you ever need assistance or have questions, feel free to reach out.

Friendliness of the people that we worked with.

Reply from Will Blaylock - Alcova Mortgage - N...

May 23rd, 2026 03:13 PM

Thank you for the kind words! We enjoy our fantastic clients so much and love seeing clients happy and Home for the Holiday season! #LOANOKE

Sarah is wonderful. I communicated via all sorts of channels: text, call, email. And she always responded quickly. If I asked her about something she didn't know, she would tell me she wasn't sure, and that she would get back to me on it, and...

Reply from Sarah Dudley

December 22nd, 2025 02:46 PM

I appreciate your kind words, Justin. It's great to hear that my responsiveness across various communication channels was helpful for you. I believe in being honest and thorough, so getting back to you with accurate information is always my...

Mitch our loan officer was prompt, informative, so nice and thoroughly explained our loan to insure our understanding. We appreciate your efforts in making this a seamless transaction. Thank you for everything Mitch.

Reply from Mitch Sellers

December 22nd, 2025 03:50 PM

Glenn, I'm pleased to hear that the loan process was smooth for you and that the explanations were helpful. It's my goal to ensure everything is clear and straightforward. If there's anything else you need or any future questions arise, feel...

Leslie was super helpful during our process!

Reply from Leslie Currle

December 17th, 2025 03:39 PM

I’m glad to hear that I could provide the assistance you needed, Kelly. Supporting you through the process was my pleasure. Should you have any questions or require help in the future, please feel free to reach out at any time.

Answering of any questions i had and staying consistent

Reply from Sarah Dudley

December 16th, 2025 08:12 PM

Thank you for sharing your experience, Alyssa. I'm pleased to know that I could assist with your questions and maintain consistency throughout the process. If you need any further help or have more questions down the road, I'm here to support...

It was great because everyone kept me updated and gave me a lot of support 😁 I would definitely recommend him and alcova

Reply from ALCOVA Mortgage | Covington, VA

December 12th, 2025 03:34 PM

Cystal you were a rock star! I know we ran into the delay with USDA and the other issue but you were patient and great to work with. We would also love to work with you again! Please keep us in mind for friends and family looking for a mortgage....

Jason was very helpful with me being a first time home owner he tried really hard to help me find the home I was looking for he was very polite and through with explaining every step of the process thanks for being so helpful and

Reply from ALCOVA Mortgage | Covington, VA

December 12th, 2025 03:35 PM

Blair it was my pleasure to help a fellow Wahoo fan! Thanks for allowing us to help you with the new purchase.

I recently had the pleasure of working with Will Blaylock from Alcova Mortgage Company during my home-buying process, and I truly couldn’t have asked for a better loan officer. Will was outstanding from start to finish. He took the time to...

Reply from Will Blaylock - Alcova Mortgage - N...

February 6th, 2026 02:14 PM

That is what we like to hear! I will show this to my bossman and make sure he keeps me around for a few (hahaha). Seriously though, we understand how important the process is to our clients making a massive purchase and we want to make sure...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA