The Helmintoller Team of ALCOVA Mortgage

Showing You The Way Home

Covington, VA

4.96

(2,245)

Mortgage

Mortgage Loan Officer

Contact Info

(540) 962-7152

Covington, VA

https://alcova.com/group/helmintoller-team/

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4.96

(2,245)

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Being able to call and talk to anyone in the office who gladly helped me with my questions. Jason was very helpful

Jason was very approachable and available throughout the entire process . He made the process easy

Reply from Jason Helmintoller

January 12th, 2026 07:20 PM

I appreciate your feedback, Anita. It's important to me to be approachable and accessible, so I'm glad to hear this made the process easier for you. If there's anything else I can assist with, please don't hesitate to get in touch.

Communication was great

Reply from Will Blaylock - Alcova Mortgage - N...

February 6th, 2026 02:11 PM

Thank you - we pride ourselves on communication and helping folks. The loan process can be a ton of steps and very complex (as you know) So we do everything we can to communicate with our great clients as they navigate the complex process....

Mitch is exceptionally distinguished. He is kind, knowledgeable, patient, and understanding.

Reply from Mitch Sellers

January 5th, 2026 09:42 PM

Widner, thank you for your kind feedback. I'm glad to hear that you felt supported and that my approach was helpful. I always strive to provide clear and thoughtful guidance to ensure a positive experience. If you have any questions in the...

Mitch was very professional he's always available for us and he got the job done I will give him 20 /10 more than five star if I could

Reply from Mitch Sellers

December 30th, 2025 07:00 PM

Thank you Marjorie!

She was very helpful throughout the entire process and was able to directly communicate with the loan agents when I needed them right away. The overall experience was great and very low stress induced.

Sarah helped me thru the whole process, she was awesome.

Reply from Sarah Dudley

December 29th, 2025 07:03 PM

I'm pleased to hear that I could assist you throughout the process, Ginger. Supporting you along the way was truly important to me. If you have more questions or need further assistance in the future, just let me know.

He worked with us for a whole year while we tried to find our home. He was patient, always responded in a respectful, friendly, and caring manner . He worked within our financial limitations and we never once felt judged. We are so grateful...

Reply from Jason Helmintoller

December 23rd, 2025 08:19 PM

I'm grateful for your thoughtful feedback, Abigail. It was a pleasure working with you throughout your home search journey. I always strive to provide support, patience, and understanding, especially when it involves important decisions like...

Jason very professional and made the whole experience easy

Reply from Jason Helmintoller

December 23rd, 2025 04:01 PM

Thank you, James, for your kind words. I'm pleased to hear that you found the experience smooth and that my professionalism met your expectations. Should you find yourself with questions or need assistance in the future, feel free to reach...

From Day one to signing, Sarah and her whole team were kind, patient, and took their time to make sure we felt confident in every step of the process. As first-time buyers with a complicated family estate sale, we could not have gotten this...

Reply from Sarah Dudley

December 22nd, 2025 08:16 PM

Thank you for sharing your experience, Keely. It was a pleasure to work with you through every step of the process. I'm glad to know that the care and patience provided helped make your first-time buying experience smoother, especially given...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Addresses and Serving Areas

Primary Serving Area

Covington, VA

Other Serving Areas

Lexington, VA