

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Was very professional with a great attitude throughout our process.
Reply from Leslie Currle
December 12th, 2025 04:16 PM
Your feedback is much appreciated, Matthew. I'm pleased to hear that my professionalism and attitude made a positive impact during your process. It was great to assist you through this journey at ALCOVA Mortgage. If you have any further questions...
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Sarah communicated effectively and was friendly. She was happy to answer all of my questions and was always available.
Reply from Sarah Dudley
December 10th, 2025 02:11 PM
I'm pleased to hear that my communication and availability met your expectations, Caitlin. Ensuring that your questions were answered and that you felt supported during the process is important to me. If there’s anything else I can assist you...
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Sarah went above and beyond to help!
Reply from Sarah Dudley
December 10th, 2025 02:05 PM
I'm glad to hear that my efforts made a positive impact, Cullen. Going above and beyond for my clients is important to me, and I'm pleased that it was helpful for you. If you have any more needs or questions in the future, please don't hesitate...
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Jason was so easy to communicate with and helped us through each and every step. He explained everything very thoroughly and left no stone unturned. As first time home buyers, my husband and I had the best experience through Jason.
Reply from Jason Helmintoller
December 9th, 2025 03:10 PM
Ashlyn, it's wonderful to hear that your experience as first-time home buyers was smooth and informative. I aim to make the process as clear and supportive as possible, so I'm glad to know that my explanations and assistance were helpful. If...
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New home buyer,had questions and got answers no matter what time I
Reply from Mitch Sellers
December 9th, 2025 05:51 PM
I'm glad I could assist you with your questions throughout the home buying process, Travis. It's important to me to be available when needed, ensuring you feel informed and supported. If there's anything more I can do for you in the future,...
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This is the second time Jason has helped applying for mortgages. He continues to provide excellent service.
Reply from Jason Hall
December 5th, 2025 05:20 PM
Always enjoy repeat business, thank you for trusting me once again. Good luck on the sale of your Covington home.
This is the second purchase I've had with Leslie and she is nothing but outstanding! Professional, communicative, helpful, and goes above and beyond. We will be referring her to others!!
Reply from Leslie Currle
December 8th, 2025 04:17 PM
I appreciate your kind words and continued trust, Amanda. It's wonderful to know that your experience with me has been positive both times. I'm committed to maintaining a high level of service, and your referrals mean a lot. Thank you for choosing...
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The team worked very diligent to meet our needs and helped us out through the entire process
Reply from Will Blaylock - Alcova Mortgage - N...
December 5th, 2025 01:50 PM
Thank you and congratulations on the new home! - Will #LOANOKE
Whit the government shutdown things got rough but they didnt didn't give up and you can always reach them and they will respond they truly care
Reply from Jason Helmintoller
December 8th, 2025 09:06 PM
Keith, I appreciate your acknowledgment during challenging times like a government shutdown. It's important to me to remain accessible and responsive, regardless of the circumstances. Thank you for your kind words, and if there's anything else...
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I worked with Jason Hall personally, he was always friendly, very quick to respond, and resolve any issues. Very clear communication and easy to work with!!
Reply from Jason Helmintoller
December 8th, 2025 06:21 PM
Allison, I'm pleased to hear about your positive experience working with me. Ensuring clear communication and being responsive are key priorities for me, and I'm glad I could assist you effectively. If you have any further questions or need...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance