

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Will treated me like a friend, and made the overall experience much less stressful.
Reply from Will Blaylock - Alcova Mortgage - N...
May 23rd, 2026 03:13 PM
I appreciate your feedback, Grayson. It's rewarding to know that you felt comfortable and supported throughout the process. I'm here to make things as smooth as possible, so if there's anything else you need, please don't hesitate to reach...
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Very quick and easy to work with
Reply from Sarah Dudley
January 19th, 2026 08:01 PM
I'm glad to hear that you found working with me quick and straightforward, Bryce. If there's anything else you need help with or any questions arise, please don't hesitate to get in touch. Thank you for your review!
Better communication, also the typos in the email seemed unprofessional.
is a very nice and polite person. was right up on everything from the beginning. She also kept us updated on what was going on and how long it would take everything went smoothly.
Reply from Sarah Dudley
January 19th, 2026 04:31 PM
I appreciate your thoughtful comments, Melissa. Keeping you informed and making sure everything proceeded smoothly was my goal from the start. If you have any more questions or need further assistance, I'm here to help. Thank you for the kind...
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Sarah was great to work with and made the process of buying a new home easy.
Reply from Sarah Dudley
January 19th, 2026 07:32 PM
I'm pleased to hear that working together made your home buying process easier, Darrell. If there's anything else I can assist you with now or in the future, just let me know. Thank you for your feedback!
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Reply from Jason Helmintoller
January 19th, 2026 02:06 PM
Thank you, Jennifer, for your perfect rating. I'm glad to know you had a positive experience. If you need any further assistance or have questions in the future, please feel free to contact me.
Always a huge help! Very responsive to calls and messages. On top of everything and very timely in their service.
Sarah walked myself and my family through questions whenever they arose. She displayed amazing knowledge and patience with a first time homebuyer and helped us to feel comfortable with the entire process.
Reply from Sarah Dudley
January 16th, 2026 03:51 PM
I'm thankful for your kind words, Eric. Guiding you and your family through the home buying process and ensuring you felt at ease was my priority. I'm glad that my knowledge and patience made a positive impact on your experience. If you ever...
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We worked with Sarah when we purchased our first home. She made purchasing our home so simple. Always very prompt in responding to my many questions. Sarah and her team is top notch. I always send folks her way. Very satisfied client!!
Reply from Sarah Dudley
January 13th, 2026 06:19 PM
I'm glad to know I could make the process of purchasing your first home straightforward, Marie. Your kind words about my prompt responses mean a lot. Knowing you recommend me to others is truly appreciated. If there's anything else you need,...
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2nd time working with Sarah. Came back because of our first experience with her.
Reply from Sarah Dudley
January 12th, 2026 05:04 PM
It's great to hear that you chose to work with me again, Michael. I appreciate your continued trust and value the opportunity to assist you once more. Should you have any questions or need further assistance, please feel free to reach out anytime....
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance