

The Helmintoller Team of ALCOVA Mortgage
Showing You The Way Home
Covington, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Sarah was responsive and helpful.
Reply from Sarah Dudley
April 1st, 2026 04:47 PM
I'm glad I could be responsive and helpful during your experience, Kevin. If you need any further assistance or have additional questions, please feel free to reach out.
Yes it was excellent
Reply from Jason Helmintoller
April 6th, 2026 05:35 PM
I'm pleased to hear that everything went excellently, David. If you ever have more questions or need assistance down the road, I'm here to help.
Buying a house can be an overwhelming process but Jason made it as smooth as possible with his knowledge. Jason answered all questions in a quick and timely manner.
Sarah and her team were amazing throughout this whole process! I had to change my lender early in the game, but they didn't miss a beat! They were very communicative and friendly. I will definitely recommend them to others who are looking to...
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Reply from Sarah Dudley
April 1st, 2026 04:42 PM
I'm grateful for your kind words, Tamara. It was my pleasure to assist you through the mortgage process. I'm glad to hear you found my team communicative and friendly. Your recommendation means a great deal to me. If you have any further questions...
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She was very personal, professional, and I have already recommended her to someone else.
Reply from Sarah Dudley
March 30th, 2026 08:35 PM
I appreciate your thoughtful words, Lorie. It's great to hear that you found my approach both professional and personable. Thank you for recommending me to others—your trust means a lot. If there's anything more I can assist with, please let...
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Will was very helpful.
Reply from Will Blaylock - Alcova Mortgage - N...
March 25th, 2026 03:28 PM
Thank you! We appreciate the kind feedback down here in #LOANOKE ;) thanks again and congrats on the great new home!
Will was so helpful in helping me with navigating buying a house for the first time. He made time in the evenings and on the weekends to talk to me and answer any questions I had. I highly recommend using him!!
Reply from Will Blaylock - Alcova Mortgage - N...
May 23rd, 2026 03:12 PM
Thanks so much, Sarah. I'm glad to have been a part of your home buying journey. I understand how important it is to have support when navigating such a significant milestone, and I'm pleased I could provide that for you. If you have any further...
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Sarah always goes above and beyond. She is extrmely knowledgeable, proactive and always reachable. She did my mother's mortgage, my mortgage, the mortgage on my brother and I's investment property, and my refianancing. I would not do business...
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Reply from Sarah Dudley
March 20th, 2026 05:02 PM
I'm truly thankful for your kind words, Conor. It has been a pleasure assisting you and your family with your mortgage needs. Knowing that you value my knowledge and approachability means a lot. If there's anything more I can do for you, please...
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Jason was tentative and kept us in the loop on everything that was going on with our loan and educated us on any questions/ concerns we may have had. 10/10 experience!
Reply from Jason Hall
March 16th, 2026 04:04 PM
Thanks for trusting me with the mortgage process and look forward to seeing what you do with the place.
Jason was always on top of my loan every step of the way. I never had a question that went unanswered and he made the loan process a breeze!
Reply from Jason Helmintoller
March 19th, 2026 05:58 PM
It's great to know that the loan process was smooth for you, Jared. Making sure all your questions are answered and the experience is easy is always my goal. If there's anything more you need or if questions arise in the future, don't hesitate...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
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Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance