Mountain Brook, Birmingham, AL

Birmingham, AL

4.97

(387)

Mortgage

Contact Info

(205) 391-6700

Birmingham, AL

https://www.1stfed.com/

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4.97

(387)

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5 Star

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4.97

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Lauren was very knowledgeable. She was able to answer all of my concerns. We were able to wrap up this loan and a short period of time.

Reply from Lauren Harvell

May 13th, 2024 11:41 AM

Sheila, thank you so much for your 5-star review! I'm thrilled to hear that you were satisfied with the loan process and that I was able to provide the necessary information to address all your concerns. It's always my goal to make sure things...

Went above and beyond.

Reply from Lauren Harvell

May 6th, 2024 12:14 PM

I'm so glad to hear that you had a positive experience, Christopher! It was my pleasure to go above and beyond to assist you with your purchase. I strive to provide the highest quality service for all my clients at First Federal Bank. Your...

Lauren provided assistance every step of the way! She was proactive throughout the process which resulted in a positive experience. We will definitely recommend her to others and reach out to Lauren with future mortgage needs!

Reply from Lauren Harvell

May 4th, 2024 02:18 PM

I'm thrilled to hear that you had such a positive experience, Carolyn! It was a pleasure guiding you throughout your purchase process. Your satisfaction is my top priority, so I'm glad to know that my proactive approach was appreciated. I eagerly...

Lauren was easy to work with and answered ally questions. She was very patient.

Reply from Lauren Harvell

April 27th, 2024 04:33 PM

Thank you so much for your kind words, Franklin. I'm thrilled that you found our interactions straightforward and helpful. I aim to provide the best service possible, and your feedback reassures me that we're on the right track. If you ever...

no comment

Reply from Lauren Harvell

April 22nd, 2024 07:34 PM

Thank you so much, Victor, for your 5-star review. I'm really glad to have been able to assist you with your purchase at First Federal Bank. Even though there's no specific comment, your rating speaks volumes about your satisfaction. If you...

Took time to make sure I had everything ready to go for my seamless closing.

Reply from Lauren Harvell

April 17th, 2024 10:22 PM

I'm truly grateful for your kind words, Michael. It was a pleasure to ensure that everything was ready for your seamless closing. I'm delighted you had such a positive experience with First Federal Bank and I look forward to serving you in...

Lauren is an extremely knowledgable, direct, and readily available. Her professionalism put us at ease with our investment. She directed us and provided us with the best rate, explaining any potential pit falls and/or options. Lauren gave us...

Reply from Lauren Harvell

April 11th, 2024 03:14 AM

Thank you so much for your kind words, William. I'm delighted to hear that you had such a positive experience and that I was able to assist you in your home purchase. Your satisfaction is my top priority, and it pleases me to know that you...

Carter was there every step of the way with support and encouragement. He was always available to answer my questions and concerns.

Reply from Carter Slappey

April 9th, 2024 10:35 PM

I'm absolutely thrilled to hear about your positive experience, Denise. Being there for you throughout the process is my main priority, and it's incredibly rewarding to know that I was able to provide the support and answers you needed. I'm...

Lauren was so helpful and explained everything in detail so that I could understand the process! I always enjoy working with her and would recommend her to others!

Reply from Lauren Harvell

April 5th, 2024 07:45 PM

Thank you so much, Melissa, for your wonderful review and the 5-star rating. I'm thrilled to hear that you found my assistance helpful. It's always my goal to ensure our customers fully understand the process. Your recommendation means a lot...

Attention to detail!

Reply from Lauren Harvell

April 1st, 2024 11:42 AM

Thank you so much for the incredible rating, John! I'm glad you appreciated my attention to detail during your purchase loan process at First Federal Bank. Providing the best service to customers like you is my top priority. I'm here for any...

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About

First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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