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Mountain Brook

Birmingham, AL
4.97
(359)
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First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our...... Show More
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Overall Ratings
4.97
(359)
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  • W
    William H
    Posted on May 15th, 2026 11:10 AM
    Lauren was extremely helpful, happily answered all of my questions, and maintained great communication. Flawless experience.
    Reply from Lauren Harvell
    May 15th, 2026 05:09 PM
    Thank you for your kind words, William. I'm glad I could assist you and provide a smooth experience by answering all your questions and maintaining great communication. If you need anything else, feel free to reach out.
  • D
    Danika L
    Posted on May 7th, 2026 03:48 PM
    Lauren was extremely communicative and helpful during the entire process. She gave us one less thing to worry about during an already stressful homebuying experience by being on top of everything! Could not recommend more
    Reply from Lauren Harvell
    May 7th, 2026 04:43 PM
    Thank you for your kind words, Danika. I'm pleased to know that my communication and support helped ease some of the stress during your homebuying journey. If there's anything else you need, please feel free to reach out.
  • S
    Steven K
    Posted on April 28th, 2026 11:21 PM
    She took the time to talk me through every step of the process, which is great as a first time home
    Reply from Lauren Harvell
    April 29th, 2026 05:27 PM
    I'm pleased to hear that I could guide you through each step, Steven. It's wonderful to know that the process was helpful for your first home purchase. If you have any more questions or need further assistance, feel free to reach out.
  • J
    Justice K
    Posted on April 16th, 2026 11:24 PM
    Super quick and informative communication and made sure we understood every detail of every step and always stayed on top of everything to help the whole process run smoothly.
    Reply from Lauren Harvell
    April 17th, 2026 01:18 PM
    I'm grateful for your kind words, Justice. I'm pleased to know that you found the communication quick and informative and that the process went smoothly. If you have any other questions or need further assistance, please don't hesitate to reach...
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  • C
    Christopher R
    Posted on April 14th, 2026 03:59 PM
    The overall experience was great. Thanks!
    Reply from Lauren Harvell
    April 14th, 2026 04:20 PM
    I'm glad to hear you had a great experience, Christopher. Thank you for sharing your feedback! If there's anything else I can do for you, please let me know.
  • J
    Justin F
    Posted on April 14th, 2026 02:38 PM
    Made the process go very smoothly.
    Reply from Lauren Harvell
    April 14th, 2026 03:32 PM
    I'm glad to hear that the process went smoothly for you, Justin. If you ever need further assistance, please feel free to reach out.
  • J
    John W
    Posted on April 8th, 2026 02:17 PM
    Bery efficient and easy to manuver
    Reply from Lauren Harvell
    April 8th, 2026 02:47 PM
    I appreciate your feedback, John. I'm glad to hear that you found the process efficient and easy to navigate. If you have any further questions or need assistance in the future, feel free to reach out.
  • B
    Barbara U
    Posted on April 7th, 2026 02:23 PM
    When my previous lender denied my loan through no fault of my own missing my closing date, Lauren stepped in. She was able to get me to close in only eight days . She is my go to from now on
    Reply from Lauren Harvell
    April 7th, 2026 03:21 PM
    I'm really pleased to hear that I could assist when your previous loan didn't go as expected, Barbara. Ensuring a quick and smooth process is always my goal, especially when time is of the essence. If you need any support in the future, I'll...
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  • M
    Michelle R
    Posted on April 2nd, 2026 11:16 PM
    Lauren did! She communicated and CLEARLY had my best interest at heart
    Reply from Lauren Harvell
    April 3rd, 2026 05:59 PM
    Michelle, your feedback means a lot to me. My priority is always to support my clients' best interests, and I'm glad to know my communication reflected that. If you ever have more questions or need assistance in the future, please don't hesitate...
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  • S
    Stephanie J
    Posted on March 30th, 2026 02:06 PM
    Lauren is amazing. She was so attentive and determined. When I called or messaged her, she got back to me within the hour every time. I never felt pushed to the side or unheard. Our loan was not cut and dry (as we are business owners) and I...
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  • 10 of 359
    About
    First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
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