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Jeffery B
Posted on March 1st, 2024 12:31 PM
Lauren was extremely helpful and knowledgeable in guiding us through the process. Any time we had questions or needed clarification about something, she was always willing to help. Lauren is very professional and it was a pleasure working with...
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Reply from Lauren Harvell
March 1st, 2024 01:15 PM
I'm so glad to hear about your positive experience, Jeffery. Assisting customers like you, guiding you through the process, and providing clarification wherever necessary is what makes this job truly satisfying. It was a pleasure working with...
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Thompson B
Posted on February 26th, 2024 01:52 PM
We couldn’t have done it without Carter. He was always there to help us talk through different options and give us advice. We are very thankful to have worked with him during this process.
Reply from Carter Slappey
February 26th, 2024 02:16 PM
Thompson, it is truly gratifying to read your feedback and know that my assistance was valuable to you during this process. Ensuring you understood your options and felt comfortable with your decisions was my top priority. I'm pleased to hear...
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Mary C
Posted on January 19th, 2024 12:16 AM
The overall experience was wonderful. Lauren is a wealth of knowledge and made the entire process stress free
Reply from Lauren Harvell
January 19th, 2024 01:02 AM
Thank you so much for the fantastic review, Mary! I'm delighted to hear that you had a stress-free experience with us at First Federal Bank. I always strive to share as much knowledge as I can to make the process as smooth as possible. I'm...
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Adam W
Posted on January 18th, 2024 02:27 PM
Carter's communication and "hands on approach" throughout the process was great. Obtaining a mortgage through Carter was the best mortgage experience I have ever had. I will recommend Carter to anyone looking for a mortgage and will use him...
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Reply from Carter Slappey
January 18th, 2024 03:19 PM
I am absolutely thrilled to hear about your positive experience, Adam! Ensuring a smooth and clear mortgage process for you was my top priority and I'm delighted to know that it was the best one you've had. Your recommendation and your willingness...
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Brett J
Posted on January 16th, 2024 09:29 PM
Carter was a consummate professional throughout the process, providing both great service and great advice.
Reply from Carter Slappey
January 16th, 2024 09:48 PM
Thank you so much for your kind words, Brett. I'm delighted to hear that you had a positive experience with our services at First Federal Bank. It's always my goal to provide the highest level of service and advice. Your feedback is appreciated...
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Albert G
Posted on December 16th, 2023 02:00 PM
Lauren was awesome and I feel she truly went above and beyond! She kept me up to date throughout the process and made sure I understood every step in the process. I’m very thankful and blessed to have worked with Lauren. Thank you!
Reply from Lauren Harvell
December 16th, 2023 02:19 PM
I'm incredibly grateful for your kind words, Albert. It was truly a pleasure working with you and guiding you through the process. Making sure you're kept informed and understand every step is a priority to me. I'm thrilled to know you felt...
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Derek M
Posted on December 11th, 2023 12:17 PM
Amazing experience!
Reply from Lauren Harvell
December 11th, 2023 01:12 PM
I'm overjoyed to hear that you had such a positive experience, Derek! Your kind words and 5-star rating mean a lot to me. At First Federal Bank, we strive to deliver amazing experiences for our valued customers like you. If there is anything...
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Leanne P
Posted on November 30th, 2023 11:37 AM
Lauren Harvell has handled three home loans for me. My experience with her over the years has been exceptional! She is so knowledgeable and personable. She tunes Into the client’s individual needs and goals and advises thoroughly. She and her...
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Reply from Lauren Harvell
November 30th, 2023 11:56 AM
Thank you so much, Leanne, for your stellar review. It's always a pleasure to work with you and help make your home loan process go as smoothly as possible. I genuinely appreciate your kind words and the trust you've placed in me and the team...
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Roberto L
Posted on November 14th, 2023 01:31 PM
She is a very good agent, helping to obtain credit
Reply from Lauren Harvell
November 14th, 2023 02:09 PM
Thank you very much, Roberto, for your generous rating and feedback. I'm immensely pleased to hear that you found my service helpful in obtaining credit. Serving you was truly a pleasure, and I look forward to assisting you in the future with...
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Barbara E
Posted on November 10th, 2023 05:37 PM
Lauren made it great
Reply from Lauren Harvell
November 10th, 2023 06:18 PM
Thank you so much for your kind words, Barbara. I'm really pleased to hear that your experience with me at First Federal Bank was great. I strive to provide the best service to our customers. I look forward to serving your banking needs in...
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