Mountain Brook, Birmingham, AL

Birmingham, AL

4.97

(387)

Mortgage

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(205) 391-6700

Birmingham, AL

https://www.1stfed.com/

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4.97

(387)

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4.97

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Lauren was very informative through out the process and gave great advice. She was very fast with any response to questions. Overall great person to do business with and look forward to using her again!

Reply from Lauren Harvell

March 23rd, 2024 01:58 PM

I'm truly grateful for your kind words, Drue! It was my pleasure to assist you throughout the process, and your satisfaction is my top priority. It is wonderful to hear that you found my advice valuable and the response time satisfactory. I...

Lauren is fantastic and helps you navigate through the entire process. Very hands on in helping with any questions, and explaining what’s needed!

Reply from Lauren Harvell

March 17th, 2024 11:18 AM

Amber, I'm so glad to hear you had a positive experience refinancing with us at First Federal Bank. It was truly a pleasure working with you, and I'm happy I could make the process more understandable and manageable for you. If you have any...

The communication, follow-up and overall process from beginning to end was phenomenal.

Reply from Lauren Harvell

March 7th, 2024 03:48 AM

I'm thrilled to hear that you had a positive experience with your refinance, Houston! Communication and diligent follow-up are key aspects of my approach, and I'm glad that these were well-received. It was a pleasure assisting you through this...

Lauren was extremely helpful and knowledgeable in guiding us through the process. Any time we had questions or needed clarification about something, she was always willing to help. Lauren is very professional and it was a pleasure working with...

Reply from Lauren Harvell

March 1st, 2024 01:15 PM

I'm so glad to hear about your positive experience, Jeffery. Assisting customers like you, guiding you through the process, and providing clarification wherever necessary is what makes this job truly satisfying. It was a pleasure working with...

We couldn’t have done it without Carter. He was always there to help us talk through different options and give us advice. We are very thankful to have worked with him during this process.

Reply from Carter Slappey

February 26th, 2024 02:16 PM

Thompson, it is truly gratifying to read your feedback and know that my assistance was valuable to you during this process. Ensuring you understood your options and felt comfortable with your decisions was my top priority. I'm pleased to hear...

The overall experience was wonderful. Lauren is a wealth of knowledge and made the entire process stress free

Reply from Lauren Harvell

January 19th, 2024 01:02 AM

Thank you so much for the fantastic review, Mary! I'm delighted to hear that you had a stress-free experience with us at First Federal Bank. I always strive to share as much knowledge as I can to make the process as smooth as possible. I'm...

Carter's communication and "hands on approach" throughout the process was great. Obtaining a mortgage through Carter was the best mortgage experience I have ever had. I will recommend Carter to anyone looking for a mortgage and will use him...

Reply from Carter Slappey

January 18th, 2024 03:19 PM

I am absolutely thrilled to hear about your positive experience, Adam! Ensuring a smooth and clear mortgage process for you was my top priority and I'm delighted to know that it was the best one you've had. Your recommendation and your willingness...

Carter was a consummate professional throughout the process, providing both great service and great advice.

Reply from Carter Slappey

January 16th, 2024 09:48 PM

Thank you so much for your kind words, Brett. I'm delighted to hear that you had a positive experience with our services at First Federal Bank. It's always my goal to provide the highest level of service and advice. Your feedback is appreciated...

Lauren was awesome and I feel she truly went above and beyond! She kept me up to date throughout the process and made sure I understood every step in the process. I’m very thankful and blessed to have worked with Lauren. Thank you!

Reply from Lauren Harvell

December 16th, 2023 02:19 PM

I'm incredibly grateful for your kind words, Albert. It was truly a pleasure working with you and guiding you through the process. Making sure you're kept informed and understand every step is a priority to me. I'm thrilled to know you felt...

Amazing experience!

Reply from Lauren Harvell

December 11th, 2023 01:12 PM

I'm overjoyed to hear that you had such a positive experience, Derek! Your kind words and 5-star rating mean a lot to me. At First Federal Bank, we strive to deliver amazing experiences for our valued customers like you. If there is anything...

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About

First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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