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Kirsten H
Posted on March 4th, 2024 09:43 PM
Super responsive and very helpful!!!
Reply from Wendy Baker
March 4th, 2024 10:41 PM
I'm thrilled to hear that you had such a positive experience, Kirsten! It was my pleasure to assist you with your purchase. At First Federal Bank, we always strive to be super responsive and helpful to meet our customers' needs. Your feedback...
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Carolyn S
Posted on March 4th, 2024 04:32 PM
Jerrica was amazing and super helpful.
Reply from Jerica Zavala
March 4th, 2024 05:13 PM
I'm incredibly grateful for your kind words, Carolyn! It was truly a pleasure to assist you in your purchase. Your satisfaction is my priority, and to know that I was successful in providing you with an excellent experience is absolutely rewarding....
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Ashley K
Posted on March 4th, 2024 12:39 PM
Clara was amazing. She was friendly and most importantly trusting. She made sure all of my paperwork was completed correctly. The buying process was super fast. Thank you Clara for all of your hard work and for the organized reference book...
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Reply from Clara Cannon
March 4th, 2024 01:26 PM
I'm truly grateful for your kind review, Ashley. It was a pleasure to assist you with your purchase, and I'm delighted to hear you found the process swift and the paperwork well-handled. I always strive to build trust with my clients and ensure...
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Christopher F
Posted on March 3rd, 2024 11:56 PM
Cody was incredibly helpful during the entire loan process from start to finish. Every question we asked was answered and if he was unsure of an answer then he found out for us. He was available at a moment's notice and extremely responsive...
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Reply from Cody Miller
March 4th, 2024 12:17 AM
I am genuinely grateful for your positive review, Christopher! Ensuring a seamless loan process and providing prompt responses to your inquiries is what I strive for. It was my absolute pleasure to assist you throughout your purchasing journey....
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Lindamarie O
Posted on March 3rd, 2024 02:47 PM
This was my first time buying a house and Jordan was so helpful in providing me with the knowledge I needed to make a smart, financial choice! So grateful!
Reply from Jordan Hardwick
March 3rd, 2024 03:12 PM
I'm delighted to hear that you had a positive experience with your first home purchase! Assisting clients like you in making informed, beneficial financial decisions is always my goal. Thank you, Lindamarie, for your kind words and for taking...
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Lingling W
Posted on March 2nd, 2024 03:13 PM
Rachel is an excellent loan originator. Professional, knowledgeable, prompt and always there to help. Highly recommend and she’ll be my go to if I ever needs loan.
Reply from Rachel Trowbridge
March 2nd, 2024 03:47 PM
Thank you so much for the kind words, Lingling! It was truly a pleasure to assist you with your purchase. Hearing that you had a positive experience is the best thing we could hope for! Your recommendation means a lot to us at First Federal...
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Gary J
Posted on March 2nd, 2024 03:11 PM
Misti , was a great help and the communication was great . I would highly recommend her to family and friends.
Reply from Misti Easter
March 2nd, 2024 03:44 PM
Thank you so much for the glowing review, Gary! I am thrilled to know that you had a positive experience with me at First Federal Bank. It was a pleasure to assist you with your purchase. I strive to provide the best communication and service...
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Claire A
Posted on March 2nd, 2024 12:10 PM
Jordan and Kristina were very helpful and responsive. They answered all our questions along the way and kept the process moving along at a great pace!
Reply from Jordan Hardwick
March 2nd, 2024 12:47 PM
I'm thrilled to hear that you had such a positive experience with me and Kristina. We aim to make the process as smooth and efficient as possible, so it's wonderful to hear that we were able to achieve that for you. Thank you for choosing First...
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Steven S
Posted on March 1st, 2024 12:41 PM
Daniel is awesome
Reply from Daniel Pate
March 1st, 2024 01:22 PM
Thank you very much, Steven, for the high rating and the kind words! I am pleased to hear that you had a great experience with your purchase loan. It was my pleasure to assist you. Your satisfaction is my number one priority at First Federal...
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Jeffery B
Posted on March 1st, 2024 12:31 PM
Lauren was extremely helpful and knowledgeable in guiding us through the process. Any time we had questions or needed clarification about something, she was always willing to help. Lauren is very professional and it was a pleasure working with...
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Reply from Lauren Harvell
March 1st, 2024 01:15 PM
I'm so glad to hear about your positive experience, Jeffery. Assisting customers like you, guiding you through the process, and providing clarification wherever necessary is what makes this job truly satisfying. It was a pleasure working with...
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