Mountain Brook, Birmingham, AL

Birmingham, AL

4.97

(387)

Mortgage

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(205) 391-6700

Birmingham, AL

https://www.1stfed.com/

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4.97

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Lauren was great! She made our home buying process quick and painless.

Reply from Lauren Harvell

August 15th, 2024 03:11 PM

Hi Tung, I'm thrilled to hear that you had a positive experience with your home purchase! It was truly my pleasure to assist you throughout the process and make sure everything went smoothly. Your satisfaction is my top priority, so your kind...

Lauren was always available and answered all of my questions. She was a pleasure to work with!

Reply from Lauren Harvell

August 8th, 2024 02:17 PM

I'm thrilled to hear you had such a positive experience, Meghan! Your feedback is greatly appreciated. I'm glad I could assist you with your purchase and strive to always be available for my clients. Should you have any more questions in the...

Attention to detail and flow of information

Reply from Lauren Harvell

August 8th, 2024 12:14 PM

I'm thrilled to hear that you had a five-star experience with your loan purchase, Steven. Your positive feedback on my attention to detail and the flow of information is greatly appreciated. I strive to provide all my clients with a smooth...

clear and detailed instructions. very understanding and patient with me not knowing all the steps of home owning.

Reply from Lauren Harvell

August 6th, 2024 03:26 PM

Thank you so much for the excellent review, Andrew! It was my pleasure to assist you with your home purchase. I understand that the process can be complex, particularly for first-time homeowners. I'm glad that you found my instructions detailed...

Good communication, although I would prefer a phone call rather than a text. Closing was executed quickly and with an excelent outcome.

Reply from Lauren Harvell

August 3rd, 2024 01:53 PM

I'm thrilled to hear that you had a positive experience with your loan purchase, David! I appreciate your feedback on communication preferences and will make a note to use phone calls over texts for future interactions. I'm glad the closing...

Good communication, paperwork was easy to read and sign. Felt like I always had a local person feel, not call center. Was nice he came to the closing to meet in person

Reply from Carter Slappey

August 29th, 2024 12:48 AM

Thank you, Jason, for your positive review! I'm glad to hear that you had a good experience with the paperwork and appreciated our communication. It was also a pleasure to meet you in person at the closing. Being available and supportive to...

Miss Harvell made everything so easy.

Smooth process from start to finish.

Reply from Carter Slappey

July 19th, 2024 01:32 PM

Thank you for leaving such a positive review, Robert. I'm thrilled that you found the process to be smooth from start to finish. At First Federal Bank, our goal is to make the loan purchase process as straightforward and stress-free as possible....

Lauren was friendly, professional, and informative the whole time. She kept me in the loop and kept me notified. I would recommend her to anyone.

Reply from Lauren Harvell

July 10th, 2024 01:45 AM

I'm thrilled to hear such positive feedback, Teresa! Ensuring you remained informed and comfortable during your purchase process was my top priority. It was a pleasure to work with you and assist in reaching your financial goals. If you, or...

Lauren was fantastic. She was extremely responsive to questions and concerns. She educated me on the process throughout and kept me updated. Ultimately, took on any setbacks (there’s always something) and still got the funds to closing on time....

Reply from Lauren Harvell

July 4th, 2024 02:47 PM

Thank you so much for your kind words and great review, Aaron! I'm delighted to hear that you felt well-informed and supported throughout the process. It's always my goal to ensure our clients feel at ease and understand every step. I'm especially...

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About

First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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