Mountain Brook, Birmingham, AL

Birmingham, AL

4.97

(387)

Mortgage

Contact Info

(205) 391-6700

Birmingham, AL

https://www.1stfed.com/

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4.97

(387)

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5 Star

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4.97

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Carter Slappy’s ability to not only communicate but to hear what I needed and the fact that he will go above and beyond to get the job done is what makes the whole experience worth while.

Reply from Carter Slappey

October 24th, 2024 11:48 PM

I'm so happy to hear about your positive experience, Faith. Ensuring your needs are heard and met is paramount to me. It's great to know that you felt supported throughout your refinancing journey. I appreciate your trust in me and First Federal...

Availability, Professionalism, and Communication

Reply from Lauren Harvell

October 23rd, 2024 01:10 PM

I'm absolutely thrilled to hear that you had a positive experience with me at First Federal Bank, Shannon. Your 5-star rating means a lot. I'm glad you found my availability, professionalism, and communication satisfactory for your purchase...

Easy to work with always answered my questions when needed and gave me good advice for moving forward with everything

Reply from Carter Slappey

October 22nd, 2024 02:12 AM

Really appreciate your kind words, David! Nothing makes me happier than knowing my clients feel well-informed and confident in their decisions. It was a pleasure to walk you through the purchase process and provide the advice you needed. Here...

Carter was professional, honest, and easy to work with.

Reply from Carter Slappey

September 19th, 2024 08:41 PM

I appreciate the fantastic review, Andrew! It's great to hear that your experience with our refinance services at First Federal Bank met your expectations. Your kind words truly highlight what I strive for - professionalism, honesty, and a...

Carter did an excellent job and was always responsive and helpful with any questions I had. I would definitely highly recommend him to anyone needing a mortgage.

Reply from Carter Slappey

September 14th, 2024 01:23 AM

I'm thrilled to hear that you had a positive experience working with me at First Federal Bank, Sharon. Your feedback greatly appreciated! It was my pleasure to assist with your mortgage needs and to answer any questions you had throughout the...

My loan was bit of challenge not only buying my mothers home out the estate but it was also in reverse mortgage. And Lauren made it all happen. I am very thankful for Lauren and her team for making this process a great one!!I would recommend...

Reply from Lauren Harvell

September 4th, 2024 05:31 PM

Hi Kimberly! Reading your review truly made my day. It's always a bit tricky when dealing with estate and reverse mortgage issues, but I'm glad we could navigate this challenge together. It was an absolute pleasure to assist you and your family...

Very responsive

Reply from Carter Slappey

September 12th, 2024 07:58 PM

I'm thrilled to hear that you found my services to be responsive, Luke. My goal at First Federal Bank is to provide the highest level of service and I'm glad I hit the mark for you. Thanks for taking the time to share your feedback and for...

Lauren is phenomenal and would recommend to anyone looking to buy a house.

Reply from Lauren Harvell

August 30th, 2024 11:14 AM

Thank you so much for your kind words, Karin! I'm thrilled to hear that you had a positive experience with me at First Federal Bank. It was a pleasure assisting you with your home purchase, and I'm glad that you found my service helpful. I'm...

Lauren was very helpful and explained the process. We enjoyed working with her.

Reply from Lauren Harvell

August 28th, 2024 12:56 AM

I'm thrilled to hear you had a positive experience working with me, Robert. Your feedback means a lot. It's essential for me to ensure my clients understand the process, and I'm glad to hear that I could assist you effectively. Looking forward...

Patient, thorough, showed integrity, understanding when we questioned things.

Reply from Lauren Harvell

August 20th, 2024 08:16 PM

I'm truly delighted to know that you had a positive experience with me at First Federal Bank, Kevin. It was a pleasure assisting with your purchase and your satisfaction is my utmost priority. Your feedback, emphasizing my patience, integrity,...

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About

First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Cullman, Birmingham, Florence, Gadsden, Huntsville/Madison, Mobile, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.

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