First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Very responsive. Remained calm throughout. adapted to urgent needs.
Reply from Greg Fox
October 2nd, 2026 03:28 PM
Haythem, I'm glad to hear that you found my responsiveness and calm approach helpful during your experience with First Federal Bank Mortgage Lenders. Adapting to urgent needs is something I strive to do for all my clients.
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He was fabulous!
Reply from Matt Hering
October 2nd, 2026 02:01 PM
Tisha, I'm happy to hear you had a great experience working with me. At First Federal Bank Mortgage Lenders, we always strive to provide the best service possible.
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Matt is extremely professional, patient and knowledgeable. He guided us through the process with ease. very grateful for his assistance
Reply from Matt Hering
October 2nd, 2026 01:54 PM
Richard, I'm grateful for your kind words about my professionalism and guidance. I'm pleased to have made the process easier for you with the support of First Federal Bank Mortgage Lenders.
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Jon was incredibly responsive, even after hours, answered all our questions, and kept us in the loop as the process progressed. He made us feel like a priority. Thanks Jon!
Reply from Jon Barrett
October 2nd, 2026 04:06 PM
I'm thankful for your kind words, Christine. I'm glad I could assist you and make you feel like a priority throughout the process with First Federal Bank Mortgage Lenders. If there's anything else I can help with, please feel free to reach...
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Professional, extremely prompt, and very knowledgeable lender. Matt answered all my questions within a few hours and ensured the loan closed as agreed upon. I would highly recommend working with Matt as the transaction was seamless.
Michelle responded very quickly to my first inquiry for a mortgage loan and provided information quickly to help me make a decision on a lender. She was great with communication, keeping me informed of where we were in the process and what...
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Reply from Michelle Self
September 28th, 2026 04:50 PM
I'm glad to hear that you found the loan process with me at First Federal Bank Mortgage Lenders to be the best you've experienced, Magda. I strive to ensure clear communication and smooth progress, especially with tight closing dates. It's...
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Tony is quick in responding, readily answers questions and is great with follow ups. Overall, a very pleasant and smooth experience workring with Tony and First Federal, the process was well communicated and made easy.
Reply from Tony McClain
October 1st, 2026 02:03 PM
Omkar, I'm glad to hear that you found the process smooth and well-communicated while working with me and First Federal Bank Mortgage Lenders. Your kind feedback about my responsiveness and follow-ups is truly appreciated.
Michelle was incredibly helpful throughout the entire process. She responded promptly to every question we had, whether by email or phone, and always took the time to make sure we received clear, thorough answers. Whenever we needed additional...
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Reply from Michelle Self
September 28th, 2026 01:48 PM
I'm so grateful for your kind words, Steven & Melanye. It was a pleasure to guide you through the process with First Federal Bank Mortgage Lenders. I'm glad I could provide the support and clarity needed to make everything feel manageable for...
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Got my VA loan through Tony (I'm not in the same state he works from) He was one of my top three lenders when I was comparing lenders. Great rates, good communication (doesn't use sales tactics to pressure individuals to make bad choices),...
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Awesome customer service. Thanks to Vic for getting us through this.
Reply from Vic DeSantis
September 30th, 2026 05:25 PM
I'm pleased to hear that you had a positive experience with my customer service, Steve. Thank you for choosing First Federal Bank Mortgage Lenders, and if there's anything more I can assist you with, feel free to let me know.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.