First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Crystal was always a phone call/text away! Her availability and willingness to help made my home buying a smooth process! Thank you Crystal!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Dear Rosemary, I'm thrilled to hear that you had such a positive experience with your home buying process. Your feedback means a lot to me and I'm glad that I was able to make this process smooth for you. Don't hesitate to reach out if you...
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Jennifer Batterton and her company were the highest rated people to do business with and they had the lowest rates. The choice was simple. Jennifer made the process easy and fast and was a pleasure to work with. The ratings were accurate and...
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Reply from Owner
January 14th, 2025 12:00 AM
Thank you so much for the kind words! it was my pleasure working with you and I look forward to working with you again in the future!
Jennifer was great and provided a lot of support throughout the process.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that I could provide the support you needed throughout the process, Lee. Your positive feedback means a tremendous amount to me and to everyone at First Federal Bank. Thank you for your 5-star rating. I'm here if you need...
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2nd time for me to use Robb. He was professional and responsive.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that you had a positive experience for the second time, Aaron! It's my goal to maintain professionalism and respond promptly to all my clients. Your feedback means a lot to me and the team at First Federal Bank. We'll continue...
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Rapid followup. Shana called me within 5 minutes of my filing out the online inquiry. Had the application done and the rate lock the same day! Very timely closing and even had a notary come meet me in another state that I was visiting to close....
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
Hi Keith, thank you for the amazing review and for giving me a perfect rating. I'm thrilled to hear I was able to meet your needs promptly and efficiently. It was my pleasure to assist you even when you were travelling, as we always strive...
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Mr Thomas is a good rep! thanks
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Mr. Jeff palmer did a great job getting me set up with pre-approvals and and always got right to business. Most of the time I was on a time crunch and did not have a lot of time for small talk. However, Jeff did find a good time for small talk...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hi Joshua, It's a pleasure to read your comprehensive review, and I must say, it's quite gratifying to know how satisfied you are with my services. I'm glad I could assist you efficiently and was able to meet your expectations, especially considering...
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Jon has been very responsive and with the backup staff he has in his team, I could always get responses in a fairly reasonable time-frame.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm thrilled to hear your positive feedback, Mei. It's great to know you found the responsiveness of our team at First Federal Bank up to your expectations. We always strive to provide timely assistance to our customers. Thank you for the perfect...
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Great communication
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
Thank you for the stellar rating, Sarah! I'm thrilled to hear that you had a positive experience with the communication process at First Federal Bank. I'll continue to strive for excellence in all my interactions. Your feedback is greatly appreciated!...
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Great experience
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thrilled to hear you had a great experience, Kesey! Your positive feedback means a lot and it's always a pleasure to provide high-quality service. We at First Federal Bank appreciate your 5-star rating and look forward to serving you again....
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.