First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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Reviews from Web
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Better communication with people in back office. Had some difficulty with people doing research on loan applicate information. Mike Warsop was very helpful in getting things taken care of with their questions.
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No additional comments, the Process was as smooth as I'd hope for with Tadd.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I appreciate the stellar rating, Brandyn! It's fantastic that you found the process smooth - it's what we aim for here at First Federal Bank. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us. Sincerely,...
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Mike was very quick to respond, even when it wasn't during business hours, and he was proactive in his communication and reached out to me to check how things were going.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Thank you, Sadie, for such a wonderful review! I'm pleased to hear that you appreciated my quick responses and proactive approach. It's my job to ensure your mortgage experience with First Federal Bank is as smooth as possible, even outside...
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Robb did an excellent job of keeping us in the appraised on what was happening
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Chris Oldham was amazing. I reached out to several lenders and he got me the best rate! He was always responsive when I asked a question and pulled numbers for me at least every other day without hesitation. I would highly recommend him.
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Upfront transparency
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thrilled to hear that you appreciated the transparency, Michael. It's always my goal to be as open and honest as possible, so it's great to know that it's making a difference for you. Thanks for taking the time to leave a review and for awarding...
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Having Jon guidence and advice along the way made the process less daunting
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm really glad to hear that you found my guidance helpful, Ruben! Making the process less daunting for my clients is always my goal. Thank you so much for the high rating and for choosing First Federal Bank. I really enjoyed working with you...
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From day one he is always helpful and answered all questions with satisfaction. He is friendly yet very professional. I enjoyed working with him to close loan on my investment property.
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm thrilled to hear that you had such a positive experience during your investment property loan process, Bhargav. I make it a point to always be available for my clients and answer their queries to the best of my ability. It was a pleasure...
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Vic did a great job, he was always super accesible!
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Really appreciate your positive feedback, Ethan! Glad to know that you found my accessibility helpful. It's always my aim to provide the best customer service experience at First Federal Bank. Looking forward to assisting you in the future...
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Very responsive and on time
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hey Kolby, thank you for your positive review. I'm glad to hear that you found my services at First Federal Bank to be timely and responsive. Always here to help you with your banking needs. Looking forward to serving you again in the future....
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.