First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
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Responded quickly all the time.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Wow, David, a 4.83 – thank you! I really appreciate you taking the time to leave such positive feedback. I strive to be responsive, so it’s great to hear that’s coming across. Helping people like you with their banking needs is my priority,...
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Jeff was extremely helpful, responsive , and very easy to work with through this process I would highly recommend him
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Wow, Gregory, thanks so much for the kind words! Hearing that I was helpful, responsive, and easy to work with truly means a lot to me. I'm so glad I could make your experience a positive one and I appreciate you taking the time to share your...
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Jeff McMillin is an awesome advocate to have on your side! Jeff is personable, accessible, and extremely knowledgeable. Jeff is a "Communicator" and will make sure you stay up-to-date on the loan process and any documentation needed to keep...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Wow, Carol, this review is incredible! I truly appreciate you taking the time to share such kind words about your experience. It means the world to me. Hearing that I was able to make your loan process seamless and positive is exactly what...
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Chris, Mrs. Shanda and their team are awesome! They expedited the process for me due to my unique position; short timeline to closing due to my previous lender. I cant say enough how great they are! They got me lower interest rate, communication...
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Reply from Chris Oldham
September 12th, 2026 12:19 AM
Wow, John, this review truly made my day! Mrs. Shanda and the rest of the team here at First Federal Bank work incredibly hard to provide smooth and efficient experiences for everyone, and it's so rewarding to hear that our efforts paid off...
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jeff and team has been awesome. Very approachable,kind and wonderful experience
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Anitha, thanks so much for the kind words! It means a lot to me and the team to hear that your experience with us at First Federal Bank has been so positive. We really appreciate you taking the time to share your feedback – it helps us know...
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Jeff was an excellent agent to work with. He was prompt on his responses to emails and phone calls and was very knowledgeable and patient with all of our questions as first time home buyers.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Austin, thanks so much for the kind words! It was a real pleasure working with you and helping you navigate the process of buying your first home. I'm glad I could be a resource and provide you with the information you needed. I appreciate...
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Communication was lacking and his overall tone was condescending. When a client has a weekend appraisal deadline the loan officer needs to be reachable.
The loan process was very stressfree and all my questions were answered in a prompt and helpful way.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Jacob, thanks for the near-perfect rating! I'm glad I could make the loan process stress-free and answer your questions. It's always my goal to provide helpful and prompt service. Knowing I hit that mark is rewarding.
Crystal was great on all counts! good communicator and supported me well through my first home purchase.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Leah, your kind words mean the world to me! Helping first-time homebuyers is truly the best part of my job, and I'm so thrilled I could support you through the process. It was a pleasure working with you and I wish you all the best in your...
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Jeff was great to work with! Very responsive when we would reach out with any questions along the way. He made the whole process go very smooth.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Nicholas, thanks so much for the kind words! I really appreciate you taking the time to share your experience. Making the process smooth for our customers is always my goal, so it's rewarding to hear I hit the mark. I enjoyed working with you,...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.