First Federal Bank - Overland Park, KS

Crystal was great on all counts! good communicator and supported me well through my first home purchase.

Jeff was great to work with! Very responsive when we would reach out with any questions along the way. He made the whole process go very smooth.

Overall communication, ease of use system and procedures. I was able to get in touch with Jayme easily and she was helpful with every request.

Jeff took the time to answer all my questions and responded immediately to all my emails. I am so happy I went with Jeff.

Jeff was very attentive and quick to respond to questions. He made everything very clear and simple

From the 1st call to the last, Mike nailed every detail with no last minute surprises. Everything was simple and matter of fact. Questions answered same day or within 12hrs. Great rate, low fees, very efficient, and timely. 5 Stars

From the beginning Crystal answered all questions and made our decision making process easier.

Your responsiveness, efficiency, and attention to detail made this entire process smooth and stress-free. I truly appreciate all the effort you put into making this happen so quickly. It was a pleasure working with you, and I can’t thank...

The constant update from Matt on where we were at in the process was very nice.

Jeff seemed a bit inpatient with me sometimes. While it was understandable and unfortunate that my mortgage moved from conventional to investment, he seemed a bit rushed when I hoped on the phone with him and hadn't explained the closing process...