First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Michelle was available and provided clarity during the process. She jumped in when the request from the loan processor was unclear and not communicated clearly to us so that we could provide the necessary documentation. she helped close the...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm delighted to hear that I could assist you effectively during the loan process. Ensuring clarity and helping close your loan on time was my priority. Thank you for your kind words, and I'm glad I could help.
Promptness, communication, and making sure we got everything in we needed
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
Christopher, I'm pleased to hear that you appreciated the promptness and communication during your experience. Ensuring you had everything you needed was a priority, and I'm glad I could assist. Thank you for your thoughtful review.
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There were many last minute requirements asked by the Underwriting department. We wish those requirements come in a bit earlier.
Reply from Wes McDonald
September 12th, 2026 12:28 AM
Thank you for your feedback, Shushma. I understand that last-minute requirements from the Underwriting department can be challenging. I will pass along your comments to help improve our process. If there are any further concerns or if you need...
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Mike was always very pleasant and communicative during the whole process I would strongly recommend him
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm so pleased to hear that you found the process pleasant and communicative, Elvia. It was a pleasure assisting you, and I appreciate your strong recommendation. I look forward to helping you again when the rates start dropping. Thank you...
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Vic was very concise with all the information he gave to us and in what he needed from us. He was timely in responses and easy to communicate with. Overall very good experience.
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Matt was the best Loan Officer you could ask for. He always took my calls, answered questions, and did anything I asked with out hesitation. From start to finish he was there. I would absolutely choose to work with Matt again and I hope you...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear about your positive experience, Austin. It was a pleasure assisting you throughout the process, and I'm glad I could help you secure the perfect home. Thank you for your kind words and recommendation.
Dan did a great job taking over our loan application and making it a smooth process .
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
I'm thrilled to hear that you found the loan application process smooth, Zachary. It was my pleasure to assist you, and I appreciate your kind words.
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Timely getting back to us when we had questions
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm glad to hear that I was able to respond to your questions promptly. Your feedback is important to me, and I appreciate the opportunity to assist you with your needs at First Federal Bank.
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We had many obsticles involving timelines and opposition. Chris had a calm focus in tackling the problems and ensuring we got this all accomplished on time. There was a lot of back and forth, Chris was always professional and reassuring, though...
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Reply from Chris Oldham
September 12th, 2026 12:19 AM
Thank you so much, beautiful home! So happy to be part of your real estate purchase, appreciate all!
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Brian helped us get through a very tough home buying experience. He made the buying portion very easy. I am so thankful that we were able to work with him.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm thrilled to hear that I could assist you through a challenging home buying experience and make the process easier for you. It was a pleasure working with you, and I truly appreciate your kind words.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.