

First Federal Bank - Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Made it easy
Reply from Patrick Boyle
September 12th, 2026 12:28 AM
I'm pleased to hear that everything was straightforward for you, Debra. Making the process easy and clear is one of my main goals. If there's anything else I can assist with, just let me know.
Outstanding service and rates with Chris! He delivered on everything we asked for! Chris is knowledgeable, accessible and professional! 2nd time with Chris-Highly Recommended!
Always available to answer questions
Reply from John OGorman
September 12th, 2026 12:23 AM
I'm grateful for your acknowledgment of my availability. Providing clear and timely responses is important to me. If there's anything else I can assist you with at First Federal Bank, feel free to reach out. Thank you for your review.
As a first-time homebuyer, I couldn’t have asked for a better experience than working with Shana. From start to finish, she was incredibly communicative and always available to answer my questions. She explained every step of the process clearly...
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Reply from Shana Sowles
September 12th, 2026 12:18 AM
Your recommendation means a lot, Jeff, and it's been wonderful working with you, and I hope to do so any time you need mortgage assistance in the future. Thank you for sharing that the things that mean the most to me, such as communication...
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Mike was great. My experience with the underwriter was not.
Reply from Michael Zerr
September 18th, 2025 02:15 PM
We appreciate you taking the time to share your thoughts with us, Brittany. It's good to know that you had a positive experience working with Mike. We're sorry to hear, however, that your interaction with the underwriter did not meet your expectations....
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I worked with Mike on my recent home purchase, and the experience was excellent from start to finish. From the first conversation, he took the time to explain loan options in detail and answered every question clearly. I appreciated how transparent...
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats again on the new house Brandon! It was a pleasure working with you and we appreciate your business - Mike Saunders
I worked with Mike on my recent home purchase, and the experience was excellent from start to finish. From the first conversation, he took the time to explain loan options in detail and answered every question clearly. I appreciated how transparent...
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Reply from Owner
September 12th, 2025 12:00 AM
It was a pleasure working with you Brandon and congrats on the new home! Thank you for your business. - Mike Saunders
Communication was terrible. I originally went with Ron because he has such great communication at the beginning and was very fast to respond. As soon as he got my business, he became very unresponsive and left me in the dust as a first-time...
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Reply from Michael Zerr
September 18th, 2025 02:15 PM
We appreciate your feedback on your experience with us, Yanni. We regret to hear about the communication issues you encountered and understand how frustrating this must have been, especially as a first-time homebuyer. It's good to know the...
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Timely response to any questions and ensured my needs as a customer were met
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm pleased to hear that you felt your needs were met and that I was able to respond to your questions in a timely manner, Angela. Addressing your concerns efficiently is a key priority for me. If there's anything else I can assist you with,...
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Jon was attentive, professional, and diligent with seeing the loan through.
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I'm pleased to know you appreciated the attentiveness and professionalism I brought to the loan process. Ensuring everything proceeds smoothly is always my priority. If you need anything else or have further questions, please don't hesitate...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.