First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Excellent communication, quick response time, knowledgable, kind.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I appreciate your thoughtful words, Kim. I'm glad to know that my communication and response times met your expectations. If you have any further questions or need assistance in the future, feel free to reach out.
The first couple phone calls were great. After a few calls he passed everyting to his "assistant" Molly Anderson. She did not assist with anything. She would ask us for the same document 3+ times. Any time we tried to email her for clarifaction...
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Reply from Michael Zerr
October 20th, 2025 02:46 PM
We appreciate your detailed feedback, Sean. It seems there were multiple points of frustration during your experience, especially regarding communication and coordination. We understand the importance of clarity and responsiveness, particularly...
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The inital two conversation and day we locked our rate were great and you were so informative, and explained things so well . Unfortunately we didn't hear from you again until day prior to closing. we were disappointed from the day we locked...
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Reply from Michael Zerr
October 20th, 2025 02:44 PM
We acknowledge your feedback, Samantha, and we are sorry to hear about the communication issues and the inconvenience you experienced. Our intention is always to provide clear and consistent communication throughout the process, and it seems...
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Great communication!
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
I appreciate the feedback, Charles. Effective communication is something I value highly, so I'm glad to know it made a positive impact. If there’s more I can do for you or any questions you might have, feel free to get in touch.
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The entire process was cumbersome but Robb answered all of my questions, put me at ease, and sent reminders to keep me on track.
Reply from Robb Walter
September 12th, 2026 12:25 AM
It's good to hear that I was able to assist you effectively, Alyson. I understand that the process can be challenging at times, and I'm glad I could help by addressing your questions and keeping you informed. If there's anything else you need...
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Matt was so helpful and communicative, this process was so easy, we will definitely go back to him for any future loans.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that the process was easy for you, Emilio. Your feedback on my communication and support means a lot, and I'm pleased you felt the experience was helpful. I'm here for any future loan needs you might have, so don't hesitate...
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Very efficient
Reply from Jeff Young
September 12th, 2026 12:29 AM
I'm glad to hear that you found the service efficient. If there's anything else I can assist you with, feel free to get in touch.
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quick and easy
Reply from Jon Barrett
September 12th, 2026 12:27 AM
I appreciate your feedback. I'm glad the process felt quick and easy for you. If you have any other needs or questions in the future, feel free to reach out.
Opt out please
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Thank you for letting me know. I'll ensure your preference is respected. If there's anything else you need assistance with, feel free to reach out.
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Jayme was very knowledgeable, professional , and friendly. Jayme promptly responded to all of my questions even when it may have been not normal business hours. Thank you Jayme!
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm pleased to hear that you found my support helpful, Benjamin. Being knowledgeable, professional, and responsive, even beyond traditional hours, is something I strive for with every client interaction. I'm here to assist with any future questions...
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2101–2110 of 14147
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.