First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Responsive and flexible times for communications
Reply from Brooke Phun
September 12th, 2026 12:26 AM
It's great to know that you found my communication responsive and flexible, Rafael. Your satisfaction is very important, and I'm pleased it met your needs. Should you have any other questions or require further assistance, feel free to reach...
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Crystal did a great job getting us the best rate and doing everything to help prepare us for our house closing!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
John, it's great to know you were satisfied with the support I provided for your home loan process. Securing the best rate and preparing for closing are definitely priorities in my services. If there's anything more I can assist you with in...
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Rob was helpful throughout the entire process. He was always give to answer questions, provide quotes, and give options. The process was simple and painless, I would definitely recommend Robb.
Reply from Owner
January 26th, 2026 12:00 AM
Eric, I was happy to help you with your new home purchase. Looking forward to helping you with the next one! - Robb
Farrell didn't return calls even when I asked him to in my voice message. Rate is good but would rate service poor. He did returning calls when trying to get my busines but once he knew he had it was a poor experience on my end. Don't believe...
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Reply from Michael Zerr
November 20th, 2025 06:11 PM
Thank you for sharing your experience, James. We truly regret that the communication during your process did not meet your expectations. Clear and timely responses are important to us, and it's concerning to hear that you felt this was lacking....
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Chris was friendly and attentive. He was fair and answered all questions I asked no matter how elementary they were. He made my first homebuying experience enjpoyable.
Reply from Chris Oldham
September 12th, 2026 12:19 AM
It's wonderful to hear that I could make your first homebuying experience enjoyable, LaTonya. I'm glad that my attentiveness and willingness to answer all of your questions contributed positively to the process. If you have any more questions...
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Rob was quick to reply to our emails throughout the process and modified documents as we requested.
Reply from Robb Walter
September 12th, 2026 12:25 AM
It was a pleasure to assist with your needs, Elizabeth. I'm pleased I could provide prompt responses and adjust the documents as required. Should you have more questions or need further modifications, please don’t hesitate to get in touch.
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Jeff was fast, patient, and with answering my questions. Overall experience was as painless as possible. Only thing I didn't understand was why a Loan Estimate couldn't be provided until after I committed to the loan.
Reply from Jeff Young
September 12th, 2026 12:29 AM
Thank you for your feedback, Christopher. I'm pleased to hear that your experience was smooth and that I could assist with your questions. I understand your curiosity about the timing of the Loan Estimate. It's a common query, and I'm here...
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Scott was professional, attentive and competent. Everything that is wanted from a lender.
Reply from Scott Austin
September 12th, 2026 12:22 AM
Thank you for sharing your thoughts, Murat. I appreciate your kind words and I'm pleased to know you found my services professional and attentive. Should you have any more questions or need assistance in the future, feel free to contact me...
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Dan is extremely responsive and willing to go the extra mile to assist in getting answers for you. His pleasant demeanor makes the process much easier.
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
I'm glad to hear that my responsiveness and willingness to help have made a positive impact on your experience, Lauren. I strive to make things as smooth as possible, and it’s great to know my approach made a difference for you. If there's...
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Jennifer was very helpful during the loan process and was always willing to take the time to help me understand my options. She was always pleasant to deal with and made the experience great!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm glad to hear that you found my support helpful during the loan process, Lucas. It's important to me that you feel informed about your options, and I’m pleased I could make the experience a positive one. If you have any questions or need...
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2021–2030 of 14146
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.