First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
More frequent communjicat
Reply from Michelle Self
September 12th, 2026 12:23 AM
I understand the importance of regular communication, and I appreciate your feedback, Thomas. If you have any specific suggestions or need further assistance, please don't hesitate to reach out to me directly.
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It was a pleasure working with Matt. He was very responsive to all my questions and was very prompt in general, making the whole loan application process a pleasant experience. This is my 3rd time working with Matt. I definitely will reach...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm grateful for your continued trust, Andy. Knowing that the loan application process was smooth and your questions were promptly addressed means a lot to me. It's always rewarding to assist with your home financing needs. When you're ready...
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Ryan was professional and courteous throughout the whole process. He answered my questions throughly and provided insight and guidance when I needed it most!
Reply from Ryan West
September 12th, 2026 12:18 AM
I appreciate your kind words, Tiffany. I'm glad I could provide the professionalism and guidance you needed throughout the process. If you have any more questions or need further assistance in the future, please feel free to reach out.
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Scott was great to work with and allowed me to really understand the process . Leann was great too. Process is very involved but would recommend first federal to a friend
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm pleased to know that you had a positive experience working with me, Felipe. It's great to hear you felt you understood the process. I'll pass on your kind words to Leann as well. If any questions come up in the future or if there's anything...
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Ryan was so attentive and helpful when closing on our new home. He is so knowledgable in mortgage rates and responds quickly! we highly recommend working with him :)
Reply from Ryan West
September 12th, 2026 12:18 AM
I appreciate your thoughtful feedback, Rachel. I'm pleased to hear that my attentiveness and mortgage knowledge were beneficial during your home-closing process. If you ever have further questions or need assistance, feel free to reach out.
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Helpful professional and responsive
Reply from JR Mills
September 12th, 2026 12:28 AM
Your feedback is appreciated, Richard. I'm pleased to know you found the service helpful and professional. If you have any questions or require further assistance, please don't hesitate to reach out.
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Tadd was great and went the extra mile when it comes time to refi again or get a new mortgage, I will reach out to Tadd again .
Reply from Tadd Howard
September 12th, 2026 12:26 AM
Thank you for your kind words. I'm pleased to hear that you felt I went the extra mile during your recent experience. When you're ready to refinance or secure a new mortgage, I'll be here to assist you. Feel free to get in touch whenever you...
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Michelle went way out of her lane to keep the loan process on track. We never would have made our closing date without her extra efforts. Let me take this opportunity to convey however the dismal performance by Brooke. In my opinion, she needs...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
Julie, I appreciate you taking the time to share your experience. It's gratifying to know that my efforts helped in keeping your loan process on track. I'm sorry to hear about the concerns and your feedback is invaluable. Please reach out if...
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He made himself available, even on the weekends. He was also very patient throughout the process. He made me feel comfortable to trust him throughout the process.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm glad to hear that you felt comfortable during the process, Lisa. Making myself available when needed and ensuring a smooth experience are important to me. If there's anything else I can assist with, please don't hesitate to reach out.
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Matt was very communicative and had very fast responses throughout our me ding process. I must say his team around him was amazing as well thanks Matt
Reply from Matt Hering
September 12th, 2026 12:26 AM
It's great to know that you appreciated the communication and quick response times during your mortgage process, Everett. I'm glad my team was able to support you effectively as well. If you ever need further assistance, please feel free to...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.