First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM(Open now)
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Tadd is very easy to work with and always available
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I appreciate your feedback, Carly. Knowing that you found me easy to work with and always available helps underscore the level of service I strive for. If you need any further assistance, please feel free to reach out.
Met tight deadlines, always communicated even after normal working hours. Dedicated to what she does.
Reply from Michelle Self
September 12th, 2026 12:23 AM
I appreciate your kind words, Kathy. Meeting deadlines and maintaining communication, even beyond regular hours, is important to me to ensure everything goes smoothly for you. I'm glad you felt supported throughout the process. If there's anything...
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Helped us get exactly what we needed.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you for sharing your experience, Richard. I'm glad to have helped you get exactly what you needed. If there's anything else I can assist with, please don't hesitate to reach out.
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He quickly and efficiently found me a great rate with no junk fees then effectively guided me through all underwriting requirements.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
It's great to hear that you were happy with the rate I found for you without any unnecessary fees, John. Ensuring a smooth navigation through the underwriting requirements is always on of my top priorities, and I'm glad to know that it meant...
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Mike and his team were nothing but professional. He reached out early on while we were looking for a refi lender. He reviewed the numbers from other lenders I had talked to and pointed out where they were taking advantage of us. Mike was able...
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Reply from Owner
December 29th, 2025 12:00 AM
Thank you for your business! I'm glad we were able to help you keep your hard earned money for yourself! It was a pleasure working with you! - Mike Saunders
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Great experience overall
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm grateful for your feedback. It's reassuring to know that your experience was a positive one. If there's anything more you need or any questions you have, please feel free to get in touch.
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There were some items Scott seemed unsure about when I was asking questions. I also conferred with some other people who have gone through the same process I am going through and stated on some items, 'this isn't how it's supposed to go'. Also...
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Reply from Michael Zerr
January 2nd, 2026 05:41 PM
Thank you for sharing your experience, Joshua. We understand the importance of clarity and smooth coordination during the loan process. We're sorry to hear about the confusion regarding responsibilities and document scheduling. Your feedback...
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It was hassle and pressure free, Jeff was fantastiv from start to finish
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I appreciate your feedback, Zeraiacob. I'm glad to hear that you had a hassle-free experience. If there's anything else you need, feel free to reach out anytime.
Mike reached out at the initial search for refinancing. He provided excellent customer service, advice and saved us a ton of money on fees etc. compared to others I had talked to. Throughout the entire process he was there (along with his team)...
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Brian, it was a pleasure working with you! - Mike Saunders
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Vic got us a good rate and was efficient and communicative throughout the process. Thanks for the support in getting us our mortgage!
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I appreciate your feedback, Charles. I'm glad I could assist in securing a good rate and that you found the communication efficient during the mortgage process. If you have any more questions or need further assistance in the future, please...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.