First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Scott's communication was very poor. While my husband handled most of the interaction, I was copied on all of the emails. Scott often miscommunicated information, didn't fully answer questions, or flat out ignored corrections in paperwork....
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Reply from Michael Zerr
January 2nd, 2026 05:41 PM
We regret to hear about your less than satisfactory experience, Katrina. Clear and effective communication is crucial, and we're sorry that this aspect did not meet your expectations. We appreciate your feedback and would like to address your...
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Scott was easy to reach and helped out a lot throughout the entire VA loan
Reply from Scott Austin
September 12th, 2026 12:22 AM
I appreciate your positive feedback, Thomas. It's great to know that being accessible and supportive during your VA loan process made a difference. If you ever have more questions or need assistance in the future, please feel free to reach...
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Farrell was efficient and prompt answering all our questions and the processing of our loan went very smoothly. We closed in less than 3 weeks. I would highly recommend Farrell and would definitely do business with him again. He got us the...
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Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm grateful for your kind words, Fabio. It's wonderful to know that the loan process was smooth and timely for you, and that you found the terms competitive. Thank you for considering me again for future needs, and if you have any questions...
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All communications were done professionally and in a quick timely manner. She was always easy to contact if we had any questions or concerns. Made our 1st refinancing experience easy and stress free.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Thank you for sharing your experience, Steven. Ensuring a smooth and stress-free refinancing process is important to me, and I'm pleased that you found the communication and accessibility helpful. Should you have more questions in the future...
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Tadd was great! He accepted our calls or returned them as soon as he could. He answered all of our questions. Tadd was informative in all aspects of the process. We appreciate his assistance in helping us purchase our home and will recommend...
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm glad to hear that my communication and assistance were helpful in purchasing your home, Thomas. It's important to me that all your questions were addressed comprehensively. Your willingness to recommend me to family and friends means a...
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He was very thorough and precise. I thank him for helping with the confusions of previous business with another to be loan. Of course, he is very knowledgeable and his team assisted in anyway.
Reply from Mike Saunders
September 12th, 2026 12:22 AM
It was a pleasure working with you Carol. Thank you for your business and congrats on the lower rate! - Mike Saunders
We recently refinanced our home and had an excellent experience working with Mike. He was extremely informative and took the time to explain each step of the process, making sure we felt comfortable and confident in our decisions. He was always...
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Heather and congrats on the lower rate! - Mike Saunders
He was so helpful and easy to reach by email and phone all throughout the long process of preapproval, finding a home, and then underwriting. We had a good experience.
Reply from Owner
December 30th, 2025 12:00 AM
Congrats on the new home and thank you for your business! It was a pleasure working with you! - Mike Saunders
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Great working With Tadd. Quick , straightforward, and transparent.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I’m pleased to know you had a positive experience working with me, Benjamin. Providing quick, straightforward, and transparent service is something I aim for with all my clients. If you have any further questions or need assistance in the future,...
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Patrick is such a personable man. He gave good advice and also compassion for the very stressful process of loan approval. I will be using him again, and also have referred him to my son for his refinance. Thank you, Patrick, for all of your...
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Reply from Patrick Boyle
September 12th, 2026 12:28 AM
I'm grateful for your kind words, Valerie. It's important to me to provide not just sound advice but also understanding during what can be a challenging process. I'm happy to hear you're considering my services again and have passed along a...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.