First Federal Bank - Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Jennifer saved us around $2000 over the cost that PENNYMAC offered. Additionally she communicated with us quickly and effectively, as usual!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm glad to hear that you found our communication effective and that I was able to help you save money, David. If you need further assistance or have any questions, please feel free to contact me.
She was on top of the process, good communication when we encounter some challenges. Very helpful on presenting options. She is a great person to work with!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I appreciate your thoughtful feedback, Arturo. I'm pleased to hear that you found the communication clear and the options helpful during the process. It was my goal to ensure a smooth experience despite any challenges, and I'm glad it reflected...
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Jeff was great
Reply from Jeff Young
September 12th, 2026 12:29 AM
I'm pleased to hear you had a positive experience, Michael. If there's anything more you need or questions you may have in the future, feel free to get in touch. Thanks for your feedback!
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Mike kept is on the loop and the next steps in our refinance options since we couldn't do a cash out options due to not having enough equity in the house.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
I appreciate you sharing your experience, Andrew. Keeping you informed throughout the process is important to me, and I'm glad to hear you felt up-to-date with the refinancing options available. If there are any other questions or additional...
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Matt was very responsive. Got me a great rate. His team helped me get all the necessary documents together.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I’m glad to hear that you found my responsiveness helpful, Garrett. Securing a great rate for you was my aim, and I'm pleased that the team could assist you effectively with the necessary documents. If there's anything else you need in the...
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By far the simplest and painless refinance and appreciated Jeff's support throughout with any concerns and questions that came along the way.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm pleased to hear that the refinance process was straightforward and that my support was helpful, Philan. Addressing any concerns or questions you had is always a priority for me. If you need anything else or have further inquiries, don't...
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Yes she is awesome I would recommend her to anyone. She is the best
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I appreciate your recommendation, Charles. It's encouraging to know that you valued our work together. Thank you for your kind words and support!
Jeff was always quick to respond and readily available throughout the entire process. He was very helpful with plenty of information.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm glad to hear that my responsiveness and availability were helpful to you, Nola. It's important to me to provide all the necessary information and support throughout the process. If there's anything else you need or if you have further questions,...
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Chris was always available any time we needed anything, and he answered emails quickly. I would use him again.
Reply from Chris Oldham
September 12th, 2026 12:19 AM
It’s great to hear that you found my availability and responsiveness helpful, Maureen. I appreciate your trust and would be more than happy to assist you again in the future. If you ever need anything else, feel free to get in touch.
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I had a great experience working with John throughout this process. He was incredibly responsive, clear with communication, and made what can often be a complicated process feel smooth and manageable. Anytime I had a question, John took the...
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Reply from John OGorman
September 12th, 2026 12:23 AM
Gaylen, it's wonderful to hear that your experience was positive and that I could assist in making the process clear and manageable. Keeping communication straightforward and responding promptly are key aspects I focus on, so knowing it contributed...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.