Dallas, Irving, TX

Really nice and Professional Lady

Great listening skills. Great communication skills. Patience And considerate.

The original person that answered my call was clueless I asked To speak to a supervisor and was transferred to Ms Tan. She was immediately able to help me and explained in detail everything I wanted To know. Thank you Ms Tan

You shouldn’t have to make two accounts to manage two loans that are owned by the same company. All 7 of my student loans under different account numbers can be accessed on the same account with the same login. Needing to have two separate...

Kierstin was very nice! She did her absolute best to help me even though a clear solution wasn't in sight. If I had the chance to talk to her about another problem I would.

I had a question and the representative answered my question and gave more details to make me feel more comfortable with my decision.

He was professional and helpful

Great references Mr. Wyatt - it does not reference anything having to do with BSI.I'm frustrated BSI purchased my mortgage. Your services are subpar and Mr. Wyatt is the rare employee who listened, explained, and helped me. Rarely had to contact...

Agent was a consummate professional - knowledgeable and pleasant.

She was very efficient and helpful