Dallas, Irving, TX

thanks! for inquiring

Not hang up the phone on me and then when I call back you don’t answer you send someone else to the phone !!! I have been trying to resolve this matter for over 2 years now and all I get is a run around !! Did my share in this matter 2 years...

Actually assisting me. This experience is not new, it is the norm with your company.

He took care of my concerns and reassured me it was all going to be okay

I would like to actually receive a phone call!

Everything I wanted to accomplish was completed.

Mauricio knew every thing i need to do in order to make my situation better, real nice guy,

I was told someone would be calling me back regarding my questions and no one has contacted me.

I mailed in my loss mitigation packet 4 weeks ago. When I called and asked the status over 2 weeks ago, they said they will forward my packet to the loss mitigation team. When I called again yesterday, they said it was never forwarded and now...

Mr. Wyatt needs to learn how to work with an unhappy customer. The next person I spoke to is trying to help not just saying No. I won't help you. He needs to know people need to be listened to. He told me no and that he was the only person...