Dallas, Irving, TX

I have been calling consistently for weeks and unable to get a Clear plan for loss mitigation. each time I am directed to a new agent. Brandon, my assigned contact has no knowledge of my case other than the notes he has read. I was promised...

, I was helped with every question that I was asked it was very

Checking account hacked, got information about May payment..

GREAT experience

Did not seem compassionate.

She said it would be in my portal but it isn't. I need a breakdown of tax, insurance, payment. We didn't get it from he previous company and we haven't gotten one from you. i believe a request was put in for the document. I needed it a while...

We have received approval for the loss mitigation application and are trying to get in touch with the team to discuss if there are options for lowering our monthly payments Additionally, we would like to follow up on the application document...

BSI arrogantly decided to charge me extra for escrow instead of providing me an option to pay the extra escrow amount. It took numerous phone calls (no, I do not use your online options b/c BSI is out of compliance with the California Privacy...

Service was fast and informative

Elizabeth gave me info I have been looking for more than a year