Dallas, Irving, TX

patient and helpful

Roseanne was so sweet & pleasant & took care of my issue with ease.

Ericka was great, very helpfuul, outstanding representative

it was very easy to understand and the email arrived on time. Just having a little hard time in finding the payoff instruction on the web, direction was not there to navigate easily. I have to click on everyone of the possible click to locate...

Make yourselves accessible to customers.

:-) Answered all of my questions and concerns about loan assumption!

Friendlier Staff, and easier to get info online

Mauricio was pleasant and calm when I was so confused and upset. I am signed up for bi-weekly mortgage payments. Apparently I didn’t fully understand how that worked, because I woke up that morning to an overdraft email from my bank, and saw...

Very knowledgeable. Knew the answer immediately and sent me supporting documents right away

Very professional and knowledgeable