Dallas, Irving, TX

My loan is paid off , auto pay took a whole payment instead of the amount i had left

She has good customer service and easy to work with.

Estela showed to be very professional, knowledgeable and understanding by addressing my concerns

Problem has been resolved . Thank you

I get a call from BSI you call me and without telling me the reason for the call I am expected to give you my email address my address my name verify it. I don't know who's calling it could be some spam or trying to get my information so I...

Your customer service representative all should be on the same page

Keep up the good work as theres always room for improvemen!

no need to

I git my question answered within seconds of soeaking to the agent

She understood my question and gave a relevant answer within a few minutes.