Dallas, Irving, TX

Josselyne was a delight to talk to. She was extremely knowledgeable and very helpful. I can tell she loves what she does.

Mauricio's service was helpful. It didn't really resolve my problem to my liking, but we did resolve the problem. He knew what needed to happen

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Kindness service.

Roseanna was able to resolve two items for me with efficiently and with professionalism.

Issue was resolved

Issued resolved.

Brandon was very helpful but what he told me would resolve my issues did not i I was given a payoff balance then the payoff amount was returned to my Chase account I have no idea what the heck is going on there but I have spent hours on the...

She spoke very well.

There is nothing Lorraine could have improved upon. She was professional, knowledgeable, courteous, and very helpful. However, I am very disappointed with the minimal effort BSI makes to inform clients of late payment status when an error has...