Dallas, Irving, TX

Brandon was very helpful but what he told me would resolve my issues did not i I was given a payoff balance then the payoff amount was returned to my Chase account I have no idea what the heck is going on there but I have spent hours on the...

She spoke very well.

There is nothing Lorraine could have improved upon. She was professional, knowledgeable, courteous, and very helpful. However, I am very disappointed with the minimal effort BSI makes to inform clients of late payment status when an error has...

Great workmanship

She was bery helpful.

Michael was patient. My issue and confirmed that transaction I wanted took place.

Issue quickly resolved

Brandon was very professional and knowledgeable. It was a pleasure speaking with him.

Michael was veryl thorough in solving my issue with the escrow handling of my insurance. His advice gave me an alternative I can select next year.

Because Brandon knows me already and we've talked several times before so he knew what to do this time. I am glad I could talk with him.