Dallas, Irving, TX

Dylan knew exactly what I was talking about and put in the request for the appropriate documents quickly.

My underwriting team needed to have a comprehensive call with myself and BSI in order for permission to verify my mortgage account. Mrs. Gould was very accommodating to our needs answering all of underwriting question request. I thank her for...

It was satisfactory. Mauricio was professional and helpful

The operator would not letting me talk and explain my situation she kept cutting me off.

once I get beyond alll the AI and possibly talk to someone, it would be nice if they could be of help

this person was very polite very helpful and very nice .she spoken very clearly where i could unstand what she was saying in very friendly voice tone who was very nice and took take of the issue rightway.

The women I talked to on the call was very friendly and patient. She resolved my issue immediately.

If cogifcitcigcgic

I've already wasted enough of my time on hold and trying to resolve the issue with 5 different representatives. So, I'm going to refrain from wasting more time answering this silly survey that doesn't make a difference anyhow.

Tamara was very professional and helpful. Give her a raise!